A Formal Model for the Study of Communication Support Systems
Bibliographic Data
| ID | 2269747 |
|---|---|
| Authors | Clyde W Holsapple (University of Kentucky), Linda Ellis Johnson (University of Kentucky), Vincent R Waldron (0000-0002-2899-7119, Arizona State University) |
| Year | 1996 |
| Volume | 22 |
| Issue | 3 |
| Pages | 422-447 |
| Publication date | 1996-03-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Human Communication Research (JOURNAL) |
| Journal identifiers | ISSN: 0360-3989 • E-ISSN: 1468-2958 |
| Publisher | Oxford University Press (OUP) (PUBLISHER) |
| DOI | 10.1111/j.1468-2958.1996.tb00374.x |
| OpenAlex | W1982644555 |
| Language | EN |
| Citations received | 1 |
| References cited | 37 |
The lack of conceptual frameworks available for integrating research on organizational computer-based communication technologies is documented. An integrated model for studying communication support phenomena in organizations is formalized from a knowledge management perspective using set-theoretic notation. Key constructs for understanding and exploring communication support systems are identified, such as knowledge workers, knowledge management activities, communicate-abilities, and knowledge management episodes. The implications associated with the identification and formalization of each of the foregoing constructs is discussed and further research avenues are explored. The model provides researchers and system developers with a means of studying both human and computer-based knowledge workers in organizations. Two types of communication support systems are defined
Conceptual model · Identification (biology · Knowledge management · Management science · Notation · Organizational communication · Perspective (graphical · Set (abstract data type · Complex Systems and Decision Making · Computer Science · Engineering · Information Systems Theories and Implementation · Psychology · Team Dynamics and Performance · Artificial Intelligence
The explanation of social behaviour
Research in Organizational Behavior
Communication networks
Group decision making and communication technology
Flow in Computer-Mediated Communication
Toward a “Critical Mass” Theory of Interactive Media
Organizational Information Requirements, Media Richness and Structural Design
The Concept of Mind
The Theory Imperative
Knowledge‐based organizations
Communication and communication support
Knowledge Management and Policymaking
The Process of Model-Building in the Behavioral Sciences
The Explanation of Social Behavior
Language‐action
Relational Communication in Computer-Mediated Interaction
Microlevel Structuration in Computer-Supported Group Decision Making
Coorientation on Communication Rules in Managerial Dyads
| Unique citing works | 1 |
|---|---|
| Citations per year | 0,04 |
| Citation span | 2002 - 2002 (1) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 1 |