Modes of Bureaucratic Communications

Examples from Thai Local Administration

Bibliographic Data

ID2275751
AuthorsHerbert J Rubin (0000-0002-9683-2148, Northern Illinois University, corresponding author)
Year1974
Volume15
Issue2
Pages212-230
Publication date1974-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSociological Quarterly (JOURNAL)
Journal identifiersISSN: 0038-0253 • E-ISSN: 1533-8525
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1111/j.1533-8525.1974.tb00889.x
OpenAlexW1972315969
LanguageEN
Citations received1
References cited25

Expanding upon ‘formal-informal’ distinctions, four modes of bureaucratic communications are defined. Communications within differing bureaucracies are compared using the four modes. The setting associated with each mode and its effectiveness in accomplishing various tasks are explored. Illustrations and descriptions of the four modes are given from cases of Thai local administrative behavior. A cultural explanation is sought for the choice of each mode. In the Thai situation the status of the officials determines the preferred mode of communication whereas the particular task determines the effectiveness of the communication

Administration (probate law) · Bureaucracy · Economics · Human–computer interaction · Management · Mode (computer interface) · Political science · Politics · Public relations · Sociology · Task (project management) · Computer Science · Law · Management and Organizational Studies · Psychology · Public Policy and Administration Research · Social Psychology · Southeast Asian Sociopolitical Studies

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