"Patient Counseling" by Pharmacists

Advice, Information, or Instruction

Bibliographic Data

ID2276932
AuthorsAlison Pilnick (0000-0003-0987-8760, University of Nottingham, corresponding author)
Year1999
Volume40
Issue4
Pages613-622
Publication date1999-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSociological Quarterly (JOURNAL)
Journal identifiersISSN: 0038-0253 • E-ISSN: 1533-8525
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1111/j.1533-8525.1999.tb00570.x
OpenAlexW1593086832
LanguageEN
Citations received30
References cited11

In the sociological literature and specifically within the field of conversation analysis (CA), the interactions that occur between health professionals and their clients have been the subject of much analytic work. In particular, there are several widely circulated CA studies examining the broad activity of “counseling” in a health care setting (Silverman 1997; Silverman, Perakyla and Bor 1992; Heritage and Sefi 1992), centring around the distinctions that may be made between “advice” and “information”. This paper considers these distinctions in relation to “patient counseling” by pharmacists and suggests that this may be more fully understood by drawing on the less widely analyzed and distinct activity of “instruction” as described by Goldberg (1975). The wider implications of adopting a CA approach to research this kind of health-care setting are also discussed

Advice (programming) · Conversation · Conversation analysis · Field (mathematics) · Health care · Library science · Medical education · Relation (database) · Sociology · Subject (documents) · Computer Science · Discourse Analysis in Language Studies · Interpreting and Communication in Healthcare · Language, Discourse, Communication Strategies · Medicine · Psychology

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