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Digital communication as a global challenge for trade unions

Lessons from Brazil and Portugal

Bibliographic Data

ID2297892
AuthorsHermes Costa (0000-0001-7873-4440, University of Coimbra), Bia Carneiro (0000-0002-7957-8694, University of Coimbra)
Year2021
Volume33
Issue2
Pages183-208
Publication date2021-08-16
Open AccessYes
TypeARTICLE
VenueTempo Social (JOURNAL)
Journal identifiersISSN: 0103-2070 • E-ISSN: 1809-4554
PublisherUniversidade de São Paulo. Agência de Bibliotecas e Coleções Digitais (PUBLISHER)
DOI10.11606/0103-2070.ts.2021.182000
OpenAlexW3195868416
LanguageEN
Citations received4
References cited13

As a cross-cutting issue encompassing all of society, the evolution of digital technologies is particularly challenging to traditional labour actors that are accustomed to physical work and face-to-face contact. This article discusses the distinctive possibilities of social media use as a forward-thinking global strategy for organised labour. After an initial clarification of useful concepts to consider in the digital age, we focus on the social media presence of trade unions, identifying the pros and cons associated with platform-based communication. Finally, the article debates the implications of social media platforms as tools to strengthen networks with nonunion actors and contribute to the amplification of the labour agenda. Through a comparative analysis of four trade union confederations, two from Brazil and two from Portugal, we argue that, despite the possibilities for outreach and interaction enabled by the new communication and information technologies, trade union confederations maintain constricted networks and an outdated top-down communications model

Digital media · Economics · Face (sociological concept) · Focus (optics) · Information and Communications Technology · International trade · Outreach · Political economy · Political science · Public relations · Social media · Social science · Sociology · Trade union · Work (physics) · Digital Economy and Work Transformation · Engineering · Global trade, sustainability, and social impact · Labor Movements and Unions · Law

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    Open Access•Fernanda Teixeira•Gender Work and Organization•2024

  • From Online Gatherings to Industrial Relations Actors

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  • Timing is Everything

    Open Access•Caroline Murphy•Industrial Relations Journal•2025

  • Covid-19 crisis and workers organizing through WhatsApp

    Open Access•Antonater Tafadzwa Choto•Social movement studies•2025

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  • Digital unionism as a renewal strategy? Social media use by trade union confederations

    Open Access•Bia Carneiro, Hermes Augusto Costa et al.•Journal of Industrial Relations•2022

  • Theorizing Web 2.0

    Felicia Wu Song•Information Communication & Society•2010

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    Open Access•Andy Hodder, David Houghton•New Technology Work and Employment•2015

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    Open Access•Tim Fowler, Doug Hagar•Labor Studies Journal•2013

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    Guglielmo Meardi•Labor History•2013

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Citations per year2
Citation span2024 - 2026 (3)
Highly citedNo

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