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Developing Student Housing Quality Scale in Higher Institutions of Learning

A Factor Analysis Approach

Bibliographic Data

ID23030896
AuthorsFrancis Kwesi Bondinuba (0000-0001-6030-4784, Kumasi Technical University), S G Nimako (0000-0002-7518-5674, University of Education, Winneba, corresponding author), N K Karley (0000-0002-7701-2187, Anglia Ruskin University)
Year2013
Volume2013
Pages1-11
Publication date2013-10-31
Open AccessYes
TypeARTICLE
VenueUrban Studies Research (JOURNAL)
Journal identifiersISSN: 2090-4185 • E-ISSN: 2090-4193
PublisherWiley (PUBLISHER • GB)
DOI10.1155/2013/383109
OpenAlexW2116764246
LanguageEN
Citations received4
References cited18

The researchers developed an instrument for measuring student housing quality (SHQ) in Higher Institutions of Learning (HIL) in Ghana. The paper sought to validate the student housing quality scale (SHOQUAL) through factor analysis approach. 700 respondents were sampled from two public HIL in Ghana in a cross-sectional survey that used a self-administered structured questionnaire for data collection. Confirmatory factor fnalysis (CFA) was conducted to detect the underlying latent variables that significantly determine SHQ in Ghanaian HIL. The findings indicate that four emerged SHQ dimensions relevant to the research context were labelled as follows: core facility quality, enabling facility quality, support facility quality, and cost of housing. The constructs in the derived model possess high reliability and validity. Student housing service providers could conveniently use the derived instrument items for measuring SHQ in HIL. Implications are discussed and limitations are noted. The paper contributes to the literature in the areas of models of service quality in student housing management in HIL.

Business · Confirmatory factor analysis · Context (archaeology) · Data collection · Geography · Quality (philosophy) · Reliability (semiconductor) · Scale (ratio) · Service (business) · Sociology · Applied Psychology · Customer Service Quality and Loyalty · Facilities and Workplace Management · Marketing · Place Attachment and Urban Studies · Psychology

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  • Measuring housing poverty in Poland

    Paweł Ulman, Małgorzata Ćwiek•Housing Studies•2021

  • A Confirmatory Factor Analysis of the End-User Computing Satisfaction Instrument

    William J Doll, Weidong Xia et al.•MIS Quarterly•1994

  • Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments

    Open Access•J Joseph Cronin, Michael K Brady et al.•Journal of Retailing•2000

  • Servicescapes

    Open Access•Mary Jo Bitner•Journal of Marketing•1992

  • Validation Guidelines for Is Positivist Research

    Detmar W Straub, Detmar Straub et al.•Communications of the Association…•2004

Citations per year0.8
Citation span2021 - 2026 (6)
Highly citedNo

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Open DOIOpen Access
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