Workplace Support, Role Overload, and Job Satisfaction of Direct Care Workers in Assisted Living
Dados Bibliográficos
| AUTOR(ES) | |
|---|---|
| AFILIAÇÃO(ÕES) | Stephanie Robert is an associate professor at the University of Wisconsin-Madison School of Social Work and the Department of Population Health Sciences. She is co-director of the RWJF Health and Society Scholars Program at UW-Madison. Her primary research interests include social and economic determinants of health over the life course, neighborhoods and health, public opinion about health and health disparities, and community-based long-term care policies and programs., Rita Jing-Ann Chou is an assistant professor at the College of Social Work, University of South Carolina, and the Director of the South Carolina Center for Gerontology. With a background in both anthropology and social welfare, she is interested in job satisfaction, well-being of older workers, health disparities, and cross-cultural gerontology, using mixed methods in her research. She received a Hartford Geriatric Social Work Doctoral Fellowship, 2005-2007. |
| ANO | 2008 |
| TIPO | Artigo |
| PERIÓDICO | Journal of Health and Social Behavior |
| ISSN | 0022-1465 |
| E-ISSN | 2150-6000 |
| EDITORA | American Sociological Association |
| DOI | 10.1177/002214650804900207 |
| CITAÇÕES | 1 |
| ADICIONADO EM | 2025-08-18 |
| MD5 |
d155061e4c278cec968ebfc1a548ae8e
|
Resumo
This study aims to enhance our understanding of job satisfaction of direct care workers in assisted living facilities. Low job satisfaction is related to high turnover rates and lower quality of care in assisted living. We integrate two theories of job satisfaction to investigate relationships among workplace support, role overload, and job satisfaction. Data are from a survey of 984 direct care workers in 108 assisted living facilities. Results from multilevel hierarchical linear models (HLM) indicate that job satisfaction varies both within and among facilities. Job satisfaction is negatively associated with role overload, and it is positively associated with institutional support, supervisor instrumental and emotional support, and coworker emotional support. These workplace support measures and role overload are separately and independently associated with job satisfaction. Enhancing job satisfaction of assisted living direct care workers will likely require a multipronged approach that includes improving institutional, supervisor, and coworker support while simultaneously directly addressing role overload.