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Predicting User Intentions

Comparing the Technology Acceptance Model with the Theory of Planned Behavior

Dados Bibliográficos

ID23316623
AutoresKieran Mathieson (Oakland University, autor correspondente)
Ano1991
Volume2
Fascículo3
Páginas173-191
Data de publicação1991-09-01
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoInformation Systems Research (JOURNAL)
Identificadores do periódicoISSN: 1047-7047 • E-ISSN: 1526-5536
EditoraInstitute for Operations Research and the Management Sciences (INFORMS) (PUBLISHER)
DOI10.1287/isre.2.3.173
OpenAlexW2008441192
IdiomaEN
Citações recebidas274
Referências citadas5

Information systems (IS) cannot be effective unless they are used. However, people sometimes do not use systems that could potentially increase their performance. This study compares two models that predict an individual's intention to use an IS: the technology acceptance model (TAM) and the theory of planned behavior (TPB). The comparison was designed to be as fair as possible, not favoring one model over the other. Both TAM and TPB predicted intention to use an IS quite well, with TAM having a slight empirical advantage. TAM is easier to apply, but only supplies very general information on users' opinions about a system. TPB provides more specific information that can better guide development.

Control (management) · Empirical research · Human–computer interaction · Information system · Knowledge management · Statistics · Technology Acceptance Model · Theory of planned behavior · Usability · Artificial Intelligence · Computer Science · Customer Service Quality and Loyalty · Digital Marketing and Social Media · Mathematics · Technology Adoption and User Behaviour

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Obras citantes distintas274
Citações por ano8,84
Intervalo de citações1995 - 2026 (32)
Velocidade de citaçãocurrent
Altamente citadoSim
Tipos de citaçãoNeutras: 257
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