Skip to main content

ETHNOS_APP

Home • Search • Journals • List 0

Two Structural Equation Models

Lisrel and PLS Applied to Consumer Exit-Voice Theory

Bibliographic Data

ID23317525
AuthorsClaes Fornell (University of Michigan), Fred L Bookstein (0000-0003-2716-8471, University of Michigan)
Year1982
Volume19
Issue4
Pages440
Publication date1982-11-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Marketing Research (JOURNAL)
Journal identifiersISSN: 0022-2437 • E-ISSN: 1547-7193
PublisherJSTOR (PUBLISHER)
DOI10.2307/3151718
OpenAlexW2057643324
LanguageEN
Citations received202
References cited8

Claes Fornell, Fred L. Bookstein, Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory, Journal of Marketing Research, Vol. 19, No. 4, Special Issue on Causal Modeling (Nov., 1982), pp. 440-452

Econometrics · Latent variable · LISREL · Statistics · Structural equation modeling · Unobservable · Blind Source Separation Techniques · Computer Science · Mathematics · Psychology · Sensory Analysis and Statistical Methods · Statistical Methods and Applications

  • Factors influencing and moderating the satisfaction with banking services

    Open Access•Tamás Vinkóczi, Anikó Németh et al.•Journal of Infrastructure Policy…•2025

  • A study of the impact of urban spaces on social resilience in case of natural disasters

    Open Access•Mitra Ahmadivostakolaei, Babak Ranjgar et al.•International Journal of Disaster…•2024

  • Depression, Anxiety and Stress Scales (Dass-21)

    Open Access•Juan Aníbal González-Rivera, Orlando M Pagán-Torres et al.•European Journal of Investigation…•2020

  • Does Self-Regulatory Efficacy Matter? Effects of Punishment Certainty and Punishment Severity on Organizational Deviance

    Open Access•Kabiru Maitama Kura, Faridahwati Mohd Shamsudin et al.•SAGE Open•2015

  • The Sustainability Entrepreneurship in Adaptive Resilience Among Indigenous Community in Malaysia

    Open Access•Derweanna Bah Simpong, Marlisa ABD RAHIM et al.•GeoJournal of Tourism and Geosites•2022

  • Understanding museum visitors’ experience

    Open Access•Juan Gabriel Brida, Marta Meleddu et al.•Journal of Cultural Heritage…•2016

  • Return to work after maternity leave

    Open Access•Arianna Costantini, Stephan Dickert et al.•Gender in Management An…•2020

  • Healthcare at Your Fingertips

    Open Access•Qingchuan Li•International Journal of…•2020

  • Responsible Job Design Based on the Internal Social Responsibility of Local Governments

    Open Access•María Isabel Sánchez Hernández, Živilė Stankevičiūtė et al.•International Journal of…•2020

  • The Impact of Environmental Social Media Publications on User Satisfaction with and Trust in Tourism Businesses

    Open Access•Juan Gabriel Martínez‐Navalón, Juan Gabriel Martínez-Navalón et al.•International Journal of…•2020

  • Safety and Health Measures for Covid-19 Transition Period in the Hotel Industry in Spain

    Open Access•Rafael Robina-Ramírez, Jose-Amelio Medina-Merodio et al.•International Journal of…•2021

  • Occupational Health and Safety, Organisational Commitment, and Turnover Intention in the Spanish IT Consultancy Sector

    Open Access•Julio Suárez-Albanchez, Juan José Blázquez Resino et al.•International Journal of…•2021

  • Having belief(s) in social virtual worlds

    Open Access•Jani Merikivi, Tibert Verhagen et al.•New Media & Society•2012

  • The effects of public diplomacy on country identity in countries with different language regions and cultures

    Open Access•Diana Ingenhoff, Dominique Richner•Studies in Communication Sciences•2019

  • The determinants of different types of private-sphere pro-environmental behaviour

    Open Access•Yuanhong Liao, Weihong Yang•Environment Development and…•2022

  • A Comparison of American and Russian Patterns of Behavior in Buyer-Seller Negotiations Using Observational Measures

    Roemer Roemer, Neu Neu et al.•International Negotiation•1999

  • Will foodies travel for food? Incorporating food travel motivation and destination foodscape into the theory of planned behavior

    Diep Ngoc Su, Lester W Johnson et al.•Asia Pacific Journal of Tourism…•2020

  • How do interpersonal interaction factors affect buyers' purchase intention in live stream shopping? The mediating effects of swift guanxi

    Open Access•Hongquan Chen, Shuhua Zhang et al.•Internet Research•2021

  • Examining the effects of website‐induced flow in professional sporting team websites

    Open Access•Aron O’Cass, Jamie Carlson•Internet Research•2010

  • An approach to initiating eWOM intentions

    Open Access•Louis Yi-Shih Lo, Sheng-Wei Lin•Internet Research•2017

  • Understanding online shopping intention

    Open Access•Meng‐Hsiang Hsu, Meng-Hsiang Hsu et al.•Internet Research•2014

  • Measuring online live streaming of perceived servicescape

    Open Access•Yu-Hsin Chen, Yu‐hsin Chen et al.•Internet Research•2020

  • The effects of knowledge management capabilities and partnership attributes on the stage‐based e‐business diffusion

    Open Access•Hsiu‐Fen Lin•Internet Research•2013

  • Demystifying continuous participation in game applications at social networking sites

    Open Access•Yi Wu, Tingru Cui et al.•Internet Research•2018

  • Understanding teleworkers’ technostress and its influence on job satisfaction

    Open Access•Ayoung Suh, Jumin Lee•Internet Research•2017

  • An exploratory analysis of the interactions between the determinants of migratory flows

    Open Access•Iuliana Oana Mihai, Isabel Novo Corti•Papers of the Regional Science…•2021

  • The role of independent retailers in sustaining rural society

    Open Access•Dev Narayan Sarkar, Kaushik Kundu•Rural Society•2019

  • Assessing the effects of workforce diversity on project productivity performance for sustainable workplace in the construction industry

    Open Access•D Won, Bon‐gang Hwang et al.•Sustainable Development•2020

  • True sustainable development of green technology

    Open Access•Shang‐Yu Chen•Sustainable Development•2018

  • From Risk to Reward

    Open Access•Yiming Zhuang, Younggeun Lee et al.•Sustainable Development•2025

  • Science Parks and talent attraction management

    Open Access•Hans Löfsten, Magnus Klofsten et al.•European Planning Studies•2020

  • Anxiety buffers and the threat of extreme automation

    Open Access•Frank Goethals, Jennifer L Ziegelmayer•Information Technology and People•2022

  • Trust and elderly users' continuance intention regarding mobile health services

    Open Access•Fanbo Meng, Xitong Guo et al.•Information Technology and People•2022

  • Getting to the core of core self‐evaluation

    Open Access•R E Johnson, Christopher C Rosen et al.•Journal of Organizational Behavior•2008

  • Professional diversity, identity salience and team innovation

    Open Access•Rebecca Mitchell, Brendan Boyle•Journal of Organizational Behavior•2015

  • CEO values, organizational culture and firm outcomes

    Open Access•Yair Berson, Shaul Oreg et al.•Journal of Organizational Behavior•2007

  • Using PLS path modeling for assessing a language teacher observation scale

    Open Access•Ali Hatamvand, Reza Khany et al.•International Journal of Applied…•2020

  • Finding Potential Speed Bumps and Pitfalls in Buyer–Seller Negotiations in Twenty Cultures

    Open Access•John L Graham, Mehdi Mahdavi et al.•Negotiation Journal•2020

  • Intentions to use social media in organizing and taking vacation trips

    Open Access•Eduardo Parra-López, Jacques Bulchand Gidumal et al.•Computers in Human Behavior•2010

  • Empirical study of knowledge withholding in cyberspace

    Open Access•Dongming Wu•Computers in Human Behavior•2020

  • Factors Affecting Online Tax Filing - An Application of the Is Success Model and Trust Theory

    Open Access•Victor Chen, Roppe Jenice M Jubilado et al.•Computers in Human Behavior•2014

  • Examining the role of consumer satisfaction within mobile eco-systems

    Open Access•Ahmed Geebren, Abdul Jabbar et al.•Computers in Human Behavior•2021

  • Perceived value and continuance intention in mobile government service in China

    Open Access•Changlin Wang, Thompson S H Teo et al.•Telematics and Informatics•2020

  • Understanding the determinants of learner engagement in Moocs

    Open Access•Yongqiang Sun, Yanping Guo et al.•Computers & Education•2020

  • Exit, voice and loyalty

    Open Access•Keith Dowding, Peter John et al.•European Journal of Political…•2000

  • Investigating Importance Weighting of Satisfaction Scores from a Formative Model with Partial Least Squares Analysis

    Open Access•Chia-Huei Wu, Chia‐huei Wu et al.•Social Indicators Research•2009

  • Assimilation of Enterprise Systems

    Huigang Liang, Nilesh Saraf et al.•MIS Quarterly•2007

  • What do urban and rural hotel managers say about the future of hotels after Covid-19? The new meaning of safety experiences

    Open Access•Rafael Robina-Ramírez, Jose-Amelio Medina-Merodio et al.•Cities•2022

  • Perspiration and inspiration

    Open Access•Todd Mooradian, Todd A Mooradian et al.•Journal of Economic Psychology•2016

  • Consumer's intention to purchase 5G

    Open Access•Sayed Kifayat Shah, Tang Zhongjun et al.•Technology in Society•2021

  • Business and project strategy alignment

    Open Access•Elham Soltani•Technology in Society•2020

  • Service transformation under industry 4.0

    Open Access•Yongping Zhong, Segu Oh et al.•Technology in Society•2021

  • The role of cognitive absorption in predicting mobile internet users’ continuance intention

    Open Access•Ibrahim Ali Jumaan, Noor Hazarina Hashim et al.•Technology in Society•2020

  • Understanding users’ acceptance of smart homes

    Open Access•Ahmed Shuhaiber, Ibrahim Mashal•Technology in Society•2019

  • Correlation between psychological factors, academic performance and social media addiction

    Malakeh Malak, Ahmed H Shuhaiber et al.•Behaviour and Information…•2022

  • Issues in the Application of Covariance Structure Analysis

    Claes Fornell•Journal of Consumer Research•1983

  • A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research

    Cheryl Burke Jarvis, Scott B Mackenzie et al.•Journal of Consumer Research•2003

  • The Nature and Methodological Implications of the Cognitive Representation of Products

    Michael D Johnson, Claes Fornell•Journal of Consumer Research•1987

  • Industrial Organization and Consumer Satisfaction/Dissatisfaction

    Claes Fornell, William T Robinson•Journal of Consumer Research•1983

  • Individual and perceived community determinants of sense of community

    Open Access•T Mannarini, A Rochira et al.•Journal of Community Psychology•2020

  • Validating the formative nature of psychological empowerment construct

    Open Access•Mariana Rodrigues, I Menezes et al.•Journal of Community Psychology•2018

  • Effects of perceived safety, involvement and perceived service quality on loyalty intention among ride-sourcing passengers

    Open Access•Diep Ngoc Su, Duy Quy Nguyen-Phuoc et al.•Transportation•2021

  • Triggering participation in smart cities

    Open Access•Norbert Lebrument, Cédrine Zumbo-Lebrument et al.•Technological Forecasting and…•2021

  • Moderating effect of firm size on the influence of corporate social responsibility in the economic performance of micro-, small- and medium-sized enterprises

    Open Access•Juan Pablo Sánchez-Infante Hernández, Benito Yáñez‐Araque et al.•Technological Forecasting and…•2020

  • Value co-creation in online healthcare communities

    Open Access•Farid Shirazi, Yun Wu et al.•Technological Forecasting and…•2021

  • Multidimensional Relationships between Paternalistic Leadership and Perceptions of Organizational Ethical Climates

    Open Access•Yu-Chi Wu, Ping Ju Tsai•Psychological Reports•2012

  • Structural equation modeling in practice

    James C Anderson, David W Gerbing•Psychological Bulletin•1988

  • Hierarchical Models of Attitude

    Srinivas K Reddy, Priscilla A LaBarbera•Multivariate Behavioral Research•1985

  • Problematic Online Pornography Use

    Joseph M Sirianni, Arun Vishwanath•The Journal of Sex Research•2015

  • When do interprofessional teams succeed? Investigating the moderating roles of team and professional identity in interprofessional effectiveness

    Open Access•Rebecca Mitchell, Rebecca J Mitchell et al.•Human Relations•2011

  • The Construct Validity of Scores on the Ways of Coping Questionnaire

    Open Access•Jeffrey R Edwards, Regina M O’Neill et al.•Educational and Psychological…•1998

  • Formative Measurement and Academic Research

    Open Access•Andrew Hardin, Andrew M Hardin et al.•Educational and Psychological…•2011

  • Extending the technology acceptance model of college learners' mobile‐assisted language learning by incorporating psychological constructs

    Open Access•Hui‐Tzu Hsu, Chih‐cheng Lin•British Journal of Educational…•2022

  • A Practical Guide To Factorial Validity Using PLS-Graph

    David Gefen, Detmar W Straub et al.•Communications of the Association…•2005

  • Common Beliefs and Reality About PLS

    Open Access•Jörg Henseler, Theo K Dijkstra et al.•Organizational Research Methods•2014

  • Consistent Partial Least Squares Path Modeling1

    Theo K Dijkstra, Jörg Henseler•MIS Quarterly•2015

  • Using PLS Path Modeling for Assessing Hierarchical Construct Models

    Martin Wetzels, Odekerken-Schröder Odekerken-Schröder et al.•MIS Quarterly•2009

  • When to use and how to report the results of PLS-SEM

    Open Access•Joseph F Hair, Jeffrey J Risher et al.•European Business Review•2019

  • Partial least squares structural equation modeling (PLS-SEM)

    Open Access•Joe F Hair Jr, Joe F Hair et al.•European Business Review•2014

  • Partial Least Squares

    Open Access•Jörg Henseler•Wiley Encyclopedia of Management•2015

  • Predicting Intention to Adopt Interorganizational Linkages

    H H Teo, Jeanette Teo et al.•MIS Quarterly•2003

  • Information Technology Adoption Across Time

    Elena Karahanna, Detmar W Straub et al.•MIS Quarterly•1999

  • Antecedents and consequences of social media fatigue

    Open Access•Amandeep Dhir, Puneet Kaur et al.•International Journal of…•2019

  • Testing measurement invariance of composites using partial least squares

    Open Access•Jörg Henseler, Christian M Ringle et al.•International Marketing Review•2016

  • A Reexamination of the Determinants of Consumer Satisfaction

    Open Access•Richard A Spreng, Scott B Mackenzie et al.•Journal of Marketing•1996

  • Entrepreneurial Perceptions and Intentions

    Open Access•Rachel S Shinnar, Olivier Giacomin et al.•Entrepreneurship Theory and…•2012

  • Prediction

    Open Access•Benjamin D Liengaard, Pratyush Nidhi Sharma et al.•Decision Sciences•2021

  • HTMT2–an improved criterion for assessing discriminant validity in structural equation modeling

    Open Access•Ellen Roemer, Florian Schuberth et al.•Industrial Management & Data…•2021

  • Informational Influence in Organizations

    Stephanie Watts Sussman, Wendy Schneier Siegal•Information Systems Research•2003

  • The Fallacy of Formative Measurement

    Open Access•Jeffrey R Edwards•Organizational Research Methods•2011

  • A Cross-Cultural Study on Escalation of Commitment Behavior in Software Projects1

    Mark Keil, Barney Tan et al.•MIS Quarterly•2000

  • Time Flies When You’re Having Fun

    Ritu Agarwal, Elena Karahanna•MIS Quarterly•2000

  • Lateral Collinearity and Misleading Results in Variance-Based SEM

    Ned Kock, Gary S Lynn et al.•Journal of the Association for…•2012

  • Consumer adoption of the Uber mobile application

    Somang Min, Kevin Kam Fung So et al.•Journal of Travel & Tourism…•2019

  • On the nature and direction of relationships between constructs and measures.

    Jeffrey R Edwards, Richard P Bagozzi•Psychological Methods•2000

  • How to improve firm performance using big data analytics capability and business strategy alignment?

    Open Access•Shahriar Akter, Samuel Fosso Wamba et al.•International Journal of…•2016

  • Cultivating the sense of belonging and motivating user participation in virtual communities

    Open Access•Ling Zhao, Yaobin Lu et al.•International Journal of…•2012

  • Knowledge Management

    Andrew H Gold, Arvind Malhotra et al.•Journal of Management Information…•2001

  • Information overload, psychological ill-being, and behavioral intention to continue online healthcare information search

    Open Access•Bobby Swar, Tahir Hameed et al.•Computers in Human Behavior•2017

  • Persuasive messages on information system acceptance

    Open Access•Chia-Ying Li, Chia‐Ying Li•Computers in Human Behavior•2013

  • A general method for analysis of covariance structures

    Karl G Jöreskog•Biometrika•1970

  • A predictive approach to the random effect model

    Seymour Geisser•Biometrika•1974

  • The Sampling Distribution and a Test for the Significance of the Bimultivariate Redundancy Statistic

    John K Miller•Multivariate Behavioral Research•1975

  • Canonical Correlation Analysis As A Special Case Of A Structural Relations Model

    Richard P Bagozzi, Claes Fornell et al.•Multivariate Behavioral Research•1981

  • Multistructure Statistical Model Applied To Factor Analysis

    Peter M Bentler•Multivariate Behavioral Research•1976

  • The Treatment of Unobservable Variables in Path Analysis

    R M Hauser, Arthur S Goldberger•Sociological Methodology•1971

  • Analyzing Political Participation Data with a Mimic Model

    David C Stapleton•Sociological Methodology•1978

  • Consumer Response to Unsatisfactory Purchases

    Open Access•Arthur Best, Alan R Andreasen•Law & Society Review•1977

Unique citing works202
Citations per year4,7
Citation span1983 - 2026 (44)
Citation velocitycurrent
Highly citedYes
Citation typesNeutral: 129

Tools

Open DOISci-Hub
Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae