Collaborative consumption
Determinants of satisfaction and the likelihood of using a sharing economy option again
Bibliographic Data
| ID | 23317657 |
|---|---|
| Authors | Mareike Möhlmann (0000-0003-3338-5050, School of Economics and Social Sciences University of Hamburg Von‐Melle‐Park 9 D‐20146 Hamburg Germany, corresponding author) |
| Year | 2015 |
| Volume | 14 |
| Issue | 3 |
| Pages | 193-207 |
| Publication date | 2015-05-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Consumer Behaviour (JOURNAL) |
| Journal identifiers | ISSN: 1472-0817 • E-ISSN: 1479-1838 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1002/cb.1512 |
| OpenAlex | W1550674074 |
| Language | EN |
| Citations received | 144 |
| References cited | 47 |
Collaborative consumption, often associated with the sharing economy, takes place in organized systems or networks, in which participants conduct sharing activities in the form of renting, lending, trading, bartering, and swapping of goods, services, transportation solutions, space, or money. In this paper, a framework on the determinants of choosing a sharing option is developed and tested with two quantitative studies by applying partial least squares path modeling analysis. In study 1, users of the B2C car sharing service car2go ( N = 236), and in study 2, users of the C2C online community accommodation marketplace Airbnb ( N = 187) are surveyed. The results reveal the satisfaction and the likelihood of choosing a sharing option again to be predominantly explained by determinants serving users' self‐benefit. Utility, trust, cost savings, and familiarity were found to be essential in both studies, while service quality and community belonging were identified solely in study 1. Four proposed determinants had no influence on any of the endogenous variables. This applies to environmental impact, internet capability, smartphone capability, and trend affinity. Finally, research and managerial implications are discussed. Copyright © 2015 John Wiley & Sons, Ltd.
Accommodation · Barter · Business · Car sharing · Consumption (sociology) · Economics · Microeconomics · Quality (philosophy) · Renting · Service (business) · Service quality · Sharing economy · Sociology · The Internet · Computer Science · Digital Economy and Work Transformation · Marketing · Psychology · Sharing Economy and Platforms · Transportation and Mobility Innovations
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| Unique citing works | 144 |
|---|---|
| Citations per year | 14,4 |
| Citation span | 2016 - 2026 (11) |
| Citation velocity | current |
| Highly cited | Yes |
| Citation types | Neutral: 131 |