Customer value co-creation behavior
Scale development and validation
Datos Bibliográficos
| ID | 23367334 |
|---|---|
| Autores | Y Yi (0000-0001-5536-6083, Seoul National University), Taeshik Gong (0000-0002-5290-5501) |
| Año | 2013 |
| Volumen | 66 |
| Número | 9 |
| Páginas | 1279-1284 |
| Fecha de publicación | 2013-09-01 |
| Peer Reviewed | Sí |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | Journal of Business Research (JOURNAL) |
| Identificadores de la revista | ISSN: 0148-2963 • E-ISSN: 1873-7978 |
| Editorial | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.jbusres.2012.02.026 |
| OpenAlex | W1978942994 |
| Idioma | EN |
| Citas recibidas | 155 |
| Referencias citadas | 25 |
Customer intelligence · Nomological network · Customer Service Quality and Loyalty · Digital Marketing and Social Media · Service and Product Innovation
The Impact of Online Apps Hotels, Customer Wellbeing and Customer Citizenship Behavior
The Emergence of a New Religious Travel Segment
A conceptual approach to the tourist value co-creation
Bridging service dominant logic and the concept of customer value through higher order indexes
Service Quality Delivery through Web Sites
Employing a sort of “we” based VBN model to gauge Chinese tourists' intentions to support low-carbon tourism
Augmented reality, virtual reality and 3D printing for the co-creation of value for the visitor experience at cultural heritage places
The role of multidimensional social capital in crowdfunding
Theory of value co-creation
Communicating social sustainability through social media to mobilise citizenship in rural places
From anticipation to reflection
The impact of sustainable tourism experiential value on customer value co-creation behavior
Destination experience and design
Residents’ tourism citizenship behaviours in cruise tourism
Customer citizenship behavior and customer perceived value in China
In search of a reciprocal relationship in dessert cafés
Does dispositional awe promote customer citizenship behaviours? The multiple mediating effects of construal level and social connectedness
Unveiling the nexus
Value co-creation and donation in non-profits
Academic co-creation
A Conceptual Model
Employees’ Engagement and Customers’ Loyalty for Utilitarian Services
From privacy concerns to customer citizenship behavior
The impact of brand identification, brand image, and brand love on brand loyalty
How external stimuli drive physicians’ value co-creation behavior in online health communities
The Role of Customer Participation in Retail Industry
Interactional Value Formation in Digital Banking
Enabling PSL and value co-creation through public engagement
Unveiling the dual value formation of family travel
Service quality and repurchase intentions in the airline industry
Reversibility between ‘cocreation’ and ‘codestruction’
From elements of empowerment to psychological empowerment
Sustainable pathways
Balancing innovation and inclusion
The effects of eWom triggered service recovery on customer citizenship behavior in the hospitality industry
Guests' Value Co‐Creation Behavior in Airbnb
Sustainable tourist behaviour
Exploring the Relationship Between Customer Experience, Revisit Intention, Customer Value and Engagement in the Hotel Industry
It Takes a Village
Effects of Authenticity in Organizational Advocacy for Polarizing Issues
Uniting paths, soaring heights
Unlocking the power of algorithmic recommendations
The nexus between corporate social responsibility and target-based customer citizenship behavior
The impact of resident value co-creation behavior on tourist citizenship behavior – a moderated mediation model
How tour guides shape value co-creation for sustainability in guided tourism
How and why does place identity affect residents’ spontaneous culture conservation in ethnic tourism community? A value co-creation perspective
Is this real? Cocreation of value through authentic experiential augmented reality
Do ethics drive value co-creation behavior in online health communities
Building brand loyalty and endorsement with brand pages
Student roles and behaviors in higher education co-creation – a systematic literature review
A Systematic Literature Review on IT-enabled value Co-creation
Promoting customer value co-creation through social capital in online brand communities
Platform-generated misinformation warning labels during disasters
Social support, belongingness, and value co-creation behaviors in online health communities
Sponsored consumer-generated advertising in the digital era
“What I Customize Is Mine, So I Take Responsibility For It”
Patient influencer
Can social media-based brand communities build brand relationships? Examining the effect of community engagement on brand love
Gamification for elderly well-being
Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic
From knowledge seeking to knowledge contribution
Getting more resources for better performance
An empirical study of real-time information-receiving using industry 4.0 technologies in downstream operations
From satisfaction to happiness in the co-creation of value
Decoding customer satisfaction in Michelin Green Star restaurants
Design matters, and so does the consumption value in consumers’ intention to reuse food delivery apps
Live streaming E-commerce platform characteristics
Relationships among para-social interaction, perceived benefits, community commitment, and customer citizenship behavior
Building pre-decisional trust
Enhancing patient value co-creation via AI-enabled cases disclosure
What drives parents to co-create value in public schools
How real-time social media engagement shapes value co-creation and co-destruction in hospitality
How Destination Brand Sensescape Drives Brand Co‐Creation Behavior
Customer Value Co-Creation in the Automobile Industry
The Impact of the Pay-What-You-Want Pricing Experience on Customer Behavior
Antecedents and Outcomes of Service Co-Creation in the Sharing Economy
The Role of User Value Co-Creation Behavior on Service Delivery Performance of Union Digital Center in Bangladesh
The Esthetic Edge
Stimulating Customer Citizenship Behavior With Service Climate
How Influencer Content Credibility Drives Brand Co-creation
Co-creating animal-based tourist experiences
How does interactional justice differentiation influence tourists’ revisit intention
Effect of Coronavirus-19 on Mental Condition of International Students in China
Sustainable Value Co-Creation in the Virtual Community
Can Patients Co-Create Value in an Online Healthcare Platform? An Examination of Value Co-Creation
The influence of patient self-efficacy on value co-creation behavior and outcomes in chronic disease management
Mechanism of rural land landscape cultural value co-creation
Study on user intentions for a sustainable community idle book recycling and reading service system from the perspective of value co-creation
Responding to environmental pollution-related online posts
User-driven innovation
Green’ practices and value co-creation
What makes a restaurant customer become a green citizen
Different energy poverty issues, different engagement behaviors? An empirical analysis of citizen groups in Europe
Performance Expectancy of Officiating Technology in Spectator-Based Sport Events
Measuring shared cultural characteristics in Malaysia
The Role of Organizational Factors on Employee Engagement and Hospitality Service Co-creation
Unveiling the Emotional and Cognitive Drivers of Value Co-Creation
Authenticating a heritage hotel
Application of theory to literary tourism
Satisfying experiences
Multivariate data analysis
Personnel selection in organizations
Customer voluntary performance
Customers as Good Soldiers
Using PLS Path Modeling for Assessing Hierarchical Construct Models
Newcomer Information Seeking
On the evaluation of structural equation models
Measuring the Involvement Construct
Measurement of Consumer Susceptibility to Interpersonal Influence
Consumer Self-Confidence
Consumers' Need for Uniqueness
| Obras citantes distintas | 155 |
|---|---|
| Citas por año | 6,46 |
| Intervalo de citas | 2002 - 2026 (25) |
| Velocidad de citación | current |
| Altamente citado | Sí |
| Tipos de cita | Neutras: 149 |