Understanding street-level bureaucracy
Dados Bibliográficos
| ID | 23392633 |
|---|---|
| Editores | Peter Hupe (0000-0002-9982-4362), Michael Hill (0000-0002-8263-3615), Aurélien Buffat |
| Ano | 2015 |
| Páginas | 391 |
| Data de publicação | 2015-07-01 |
| Open Access | Sim |
| Tipo | BOOK |
| Periódico | Understanding Street-Level Bureaucracy (SOURCE_BOOK) |
| Editora | Policy Press (PUBLISHER • GB) |
| DOI | 10.1332/policypress/9781447313267.001.0001 |
| OpenAlex | W2178030264 |
| Open Library | OL37198598M |
| ISBN | 9781447313267 |
| Idioma | EN |
| Citações recebidas | 96 |
This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values. Questions about the extent of discretionary autonomy and the feasibility of hierarchical control are discussed in depth, with suggestions made for the further development of research in this field. Hence the book fills an important gap in the literature on public policy delivery, making it a valuable text for students and researchers of public policy, public administration and public management.
Bureaucracy · Political science · Politics · Healthcare innovation and challenges · Law · Evaluation · Municipal services · Officials and employees · Political planning · Public administration · Public opinion · Social policy · Social workers · State governments
Policy Implementation in an Age of Governance
Context matters—different entrepreneurial approaches among street‐level bureaucrats enhancing digital inclusion
An approach to the development of comparative cross-national studies of street-level bureaucracy
Co-producing ethnoracial categories
Sport club consultants as street-level bureaucrats in sport policy processes
Exploring the Prevalence and Meaning of Frontline Work in the Covid-19 Era
Toward a better understanding of implementation performance in the EU multilevel system
Keeping migrants at the margins. Governing through ambiguity and the politics of discretion in the post-2015 EUropean migration and border regime
Street-level bureaucrats’ attitudes towards clients in discretionary decision-making
How Street-Level Bureaucrats Perceive and Deal with Irregular Migration From Borders
Capturer les effets de contexte depuis le guichet. Une analyse multiniveau de la fabrique des discriminations
Why do street‐level bureaucrats risk themselves for others? The case of Israeli police officers
Street-level diplomacy? Communicative and adaptive work at the front line of implementing public health policies in primary care
Discretion, power and the reproduction of inequality in health policy implementation
Values of Public Craftsmanship
Flying under the radar
Is this the end of the Job Network model? The evolution and future of performance‐based contracting of employment services in Australia
The Wage Stop and Restricting Benefit Income in the United Kingdom
The impact of bureaucracy and managerialism on relationship‐based practise
How social networks affect policy implementation
Investing in work
Exploring mid-level bureaucracy
Informal third-party actors in street-level welfare decisions
Dois pesos e duas medidas na sala de aula
Organized Discretion
Controlled Freedom
Discretion in the Policy Process
Discretion and Professional Work
Discretion in the Surveillance State
Policy Entrepreneurship at the Street Level
Street-Level Bureaucrats as Individual Policymakers
Automated Discretion
Coping with tensions between standardization and individualization in social assistance
Introduction
Un/Doing Ethnicity in Intervening Swiss Street-Level Bureaucracy. A Police Service and a Child Welfare Service – an Ethnographic Perspective
The Application of Customer Service Standards and Street-Level Bureaucrats’ Discretion in Lithuanian State Agencies
Implementación de políticas públicas. Perspectiva de los Street Level Bureaucrats . Una (re)visión
Specialty Probation Officers as Street-Level Bureaucrats
Recontextualizing street‐level bureaucracy in the developing world
Street‐level bureaucrats in a relational state
The Moderating Role of Willingness to Implement Policy on Street-level Bureaucrats’ Multidimensional Enforcement Style and Discretion
Entre la defensa y la gestión. Identificar, clasificar y decidir. El trabajo de una burocracia judicial en materia de violencia institucional en la Ciudad de Buenos Aires. Análisis de caso
Dealing with violence
Urban planners as boundary spanners
Talking policy into being—How street‐level bureaucrats and vulnerable unemployed talk about labor market participation
From the Law to the Decision
The Dilemma between Self-Protection and Service Provision under Danish Covid-19 Guidelines
The frontline delivery of activation
The ethics of practical reasoning—exploring the terrain
Policing in a relational state
Violence reduction in a changing European urban context
Truth-Claim Capital at Borders
Religion and public administration at the micro level
The Role of Interorganizational Competition in Motivating Street-Level Bureaucrats to Adopt Policy Entrepreneurship Strategies
Procedural Justice and the Unintended Role of Street-Level Bureaucrats in Prompting Citizens to Act as Vigilantes
Antipoverty Measures
Building Dignity
Negotiated Discretion
Group Styles of Justice or Service
Activation, Work and Well‐Being
Who is the ('Ideal') Victim of Labor Exploitation? Two Qualitative Vignette Studies on Labor Inspectors' Discretion
Helping or intervening? Modes of ordering in public sector digitalization
All you need is … a network
Searching for “the usual suspects”
Working through the fog of a pandemic
Pathways to policy integration
How citizens’ dissatisfaction with street-level bureaucrats’ exercise of discretion leads to the alternative supply of public services
Predictable patterns of unpredictability
Le Droit et ses médiations
Instrumental, Interpersonal or Holistic
Street‐level bureaucrats' discretion between individual and institutional factors
Not seeing the elephant in the room
Making welfare conditional
What might Normalisation Process Theory bring to policy implementation studies? Learning lessons and uncovering questions through a case study of the profound implementation failure of a new policing policy
From Poker Games to Kitchen Tables
Community Policing
Agency Legitimacy
Walking on Thin Ice
Social Workers in a Modernising Welfare State
L’État, le diplomate et les Français de l’étranger
Role perceptions and attitudes toward discretion at a decentralized regulatory frontline
It takes (at least) two to tango
Discretion of the Future
Client credibility judgment
Building street‐level capacity. Evidence from a policy for problem gambling prevention
When the workplace is the home
A Matter of Trust
Bringing political science back into public administration research
Institutional vulnerability and trust in public agencies
Rising demand and decreasing resources
Modification of Public Policies by Street-Level Organisations
Who deserves to be sanctioned? A vignette experiment of ethnic discrimination among street-level bureaucrats
The Impact of Client Status on Street-Level Bureaucrats’ Identity and Informal Accountability
Citizenship Educational Policy
Discretion and military frontline workers
Trojan Horse Technologies
| Obras citantes distintas | 96 |
|---|---|
| Citações por ano | 9,6 |
| Intervalo de citações | 2016 - 2026 (11) |
| Velocidade de citação | current |
| Altamente citado | Não |
| Tipos de citação | Neutras: 72 |