Crisis Management

A useful management approach for responding to crises is the incident command system. Developed in the 1970s to coordinate efforts at the scenes of fires and other disasters, incident command is now the standard management structure recommended for a broad range of disasters by the Federal Emergency Management Agency. Key attributes of incident command include clear leadership, specified roles, and management by objective. Once an agency has developed the ability to activate an incident command or a modified version of incident command, it is worth using it regularly—including to better manage everyday public health challenges. Doing so builds the muscles of an organization in such areas as mobilizing resources, public communications, and decision-making under pressure.

Agency (philosophy) · Business · Command and control · Computer security · Crisis management · Emergency management · Incident management · Incident response · Operations research · Political science · Process management · Public relations · Sociology · Telecommunications · Computer Science · Disaster Management and Resilience · Engineering