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Employee Attitudes/Attitude Surveys

Bibliographic Data

ID23576307
AuthorsElizabeth C Ravlin (0000-0003-2574-5626, University of South Carolina, corresponding author)
Year2015
Pages1-5
Publication date2015-01-21
Open AccessYes
TypeCHAPTER
VenueWiley Encyclopedia of Management (SOURCE_BOOK)
PublisherWiley (PUBLISHER • GB)
DOI10.1002/9781118785317.weom050020
OpenAlexW1519079712
ISBN9781118785317
LanguageEN
References cited5

Employee attitudes and their measurement using survey methodology continue to be important topics in both the study and practice of management. Because job attitudes relate to important organizational outcomes such as absenteeism, turnover, and performance, their evaluation is used both as an organizational assessment tool and as a critical component of research on antecedents to employee behavior. Attitudinal structure, antecedents, processes, and consequences all play key roles in our understanding of how employees act and react at work. Cross‐cultural and levels‐of‐analysis issues in conceptualization and measurement must also be considered in both practice and research.

Absenteeism · Conceptualization · Employee engagement · Employee research · Knowledge management · Organizational commitment · Political science · Public relations · Work (physics) · Applied Psychology · Computer Science · Cultural Differences and Values · Customer Service Quality and Loyalty · Engineering · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology

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Highly citedNo

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