Service Strategy
Bibliographic Data
| ID | 23614556 |
|---|---|
| Authors | Robert Johnston (0000-0002-4274-7853), Robert B Johnston (University of Warwick, corresponding author) |
| Language | EN |
| References cited | 3 |
A service strategy (cf. manufacturing strategy) provides the intellectual framework that allows operations managers to deliver service value to customers and retain financial value within the firm.
Business · Service (business) · Collaboration in agile enterprises · Computer Science · Digital Transformation in Industry · Flexible and Reconfigurable Manufacturing Systems · Marketing
| Highly cited | No |
|---|