Process Innovation
Bibliographic Data
| ID | 23619985 |
|---|---|
| Authors | Céline Abecassis (0000-0001-5814-7409, Universidade Católica Portuguesa), Céline Abecassis‐Moedas, Pedro Oliveira (0000-0002-0321-9812, Universidade Católica Portuguesa) |
| Year | 2015 |
| Pages | 1-7 |
| Publication date | 2015-01-22 |
| Open Access | Yes |
| Type | CHAPTER |
| Venue | Wiley Encyclopedia of Management (SOURCE_BOOK) |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1002/9781118785317.weom130064 |
| OpenAlex | W4234327412 |
| ISBN | 9781118785317 |
| Language | EN |
| References cited | 25 |
Innovation is not only the act of creating new things (products/services) and creating them differently (processes) but also a matter of creative setting (market positioning and business model). In particular, process innovation is considered to be the key to a firm's operational efficiency. This article surveys the literature on process innovation through a multidimensional method, exploring the interplay between these three diverse types of innovation. It also presents manufacturing and service process innovation, mass customization, and the relationship between process innovation and performance as the four pillars of the reviewed concept. As an illustrative approach was adopted, each is illustrated with case studies.
Business · Business process · Innovation Management · Innovation process · Key (lock) · Knowledge management · Mass Customization · Open Innovation · Personalization · Process (computing) · Process management · Product innovation · Service (business) · Service innovation · Work in process · Computer Science · Innovation and Knowledge Management · Marketing · Product Development and Customization · Service and Product Innovation
| Highly cited | No |
|---|