Corpus Analysis of Language in the Workplace

Bibliographic Data

ID23678796
AuthorsEric Friginal (0000-0001-5956-3674), Feng William Dezheng (0000-0002-4988-1326), Dezheng William Feng
Year2025
Pages1-6
Publication date2025-12-02
Open AccessYes
TypeCHAPTER
VenueEncyclopedia of Applied Linguistics (SOURCE_BOOK)
PublisherWiley (PUBLISHER • GB)
DOI10.1002/9781405198431.wbeal0248.pub2
OpenAlexW4416917938
ISBN9781405198431
LanguageEN
References cited23

Studies interpreting frequency‐based linguistic and pragmatic features of workplace interaction have increased significantly over the past two decades. Specialized corpora in the professional fields have been collected, primarily with a focus on improving our understanding of workplace communication and to develop training materials to enhance service quality, avoid miscommunication, and facilitate successful business transactions. The corpus approach makes use of methodological innovations that allow scholars to ask unique research questions across many real‐world settings. The results these questions generate produce important perspectives on language variation from those taken in traditional, ethnographic studies. With the recognition of the inherent multimodal and cross‐cultural nature of global workplace communication and advancements in digital technologies (e.g., transcription and annotation software such as ELAN and Anvil), researchers have become increasingly interested in the multimodal analysis of professional interactions, producing extensive data for analysis.

Annotation · Corpus linguistics · Ethnography · Focus (optics) · Language Understanding · Professional communication · Transcription (linguistics) · Software

Tools

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