The Service Industry, Private-sector Employment and Social Class in Chile
New Developments from Labour Process Theory
Bibliographic Data
| ID | 2370658 |
|---|---|
| Authors | Pablo Pérez-Ahumada (0000-0002-0410-0725, Alberto Hurtado University, corresponding author), Lucas Cifuentes (0000-0003-1690-0073, University of Valparaíso) |
| Year | 2020 |
| Volume | 46 |
| Issue | 3 |
| Pages | 443-461 |
| Publication date | 2020-05-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Critical Sociology (JOURNAL) |
| Journal identifiers | ISSN: 0896-9205 • E-ISSN: 1569-1632 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/0896920519842372 |
| OpenAlex | W2937647932 |
| Language | EN |
| Citations received | 3 |
| References cited | 34 |
For decades, analysts believed that the expansion of the service sector would lead to a 'middle-class' society. By the late 20th century, class analysts and labour process scholars called into question this argument. They showed that distinctions such as that between 'white-collar' and 'blue-collar' work failed to capture the dynamics of control and exploitation within production. Nevertheless, in Chile and other parts of Latin America, research still contends that the expansion of employment in private-sector service activities accelerated the consolidation of a 'new middle class'. This article challenges this idea. Drawing upon insights from neo-Marxist class analysis and labour process theory, the article compares the perceptions of control over the labour process of workers from different industries, employment sectors and class locations. Quantitative and qualitative evidence suggest that the most important conclusions of recent research are misleading
Class analysis · Class conflict · Economic growth · Economics · Economy · Labour economics · Latin Americans · Market economy · Marxist philosophy · Middle class · Political science · Politics · Private sector · Social class · Sociology · Tertiary sector of the economy · Working class · Employment and Welfare Studies · Labor Movements and Unions · Law · Political Economy and Marxism
Control y resistencia en la organización del proceso de trabajo académico en Chile. Explotación con base en el prestigio
Del estallido a la lucha de clases. Claves para el análisis de los resultados del plebiscito por una nueva constitución en Chile
Human Resources and the Reproduction of Inequality in the Global Value Chain
Classes in contemporary capitalism
Labor and monopoly capital
Social Class in Modern Britain
White-Collar Proletariat
The New Middle Class and the Labour Process
Crawling from the Wreckage
Normative Control and Beyond in Contemporary Capitalism
Workplaces of the Future
The New Digital Workplace
Economic Mobility and the Rise of the Latin American Middle Class
Todos somos de clase media
The growing and changing middle class in Latin America
Entrapped by the ‘electronic panopticon’? Worker resistance in the call centre
White-Collar Work
The politics of production
Policy Implementation
Post-Industrial Society
A Growing Divide
Strategy or Structure? Capital, Labour and Control
Work Organization, Control and the Experience of Work in Call Centres
The End of a Traditional Class Distinction in Neoliberal Society
Autonomy in Paid Work and Employee Subjective Well-Being
The Myth of Empowerment
| Citations per year | 0.6 |
|---|---|
| Citation span | 2021 - 2026 (6) |
| Highly cited | No |