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Employability of offshore service sector workers in the Philippines

Opportunities for Upward Labour Mobility or Dead-End Jobs

Bibliographic Data

ID2373726
AuthorsNiels Beerepoot (0000-0002-0680-4312, University of Amsterdam, The Netherlands), Mitch Hendriks (University of Amsterdam, The Netherlands)
Year2013
Volume27
Issue5
Pages823-841
Publication date2013-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueWork Employment and Society (JOURNAL)
Journal identifiersISSN: 0950-0170 • E-ISSN: 1469-8722
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/0950017012469065
OpenAlexW2099160090
LanguageEN
Citations received21
References cited26

Critical concerns have been raised about the quality of employment in the offshore service sector in developing countries, suggesting that many activities have an inherent paradox of highly educated workers performing low-skilled jobs. Based on empirical data collected in the offshore service sector in Baguio City (the Philippines), this article analyses the knowledge and skills acquisition of workers using the concepts of employability and generic skills. The article demonstrates that offshore service sector work is part of a longer-term career planning of workers and an opportunity for strengthening their employability on the global labour market. The early stage of development of the offshore service sector provides workers with opportunities for local upward labour mobility. The article argues that the sector should be looked at from an employee-based perspective that emphasizes their employability and generic skills acquisition in order to understand the longer-term benefits of the sector for developing countries

Business · Developing country · Economic growth · Economics · Employability · Labour economics · Service (business · Service delivery framework · Service provider · Tertiary sector of the economy · Work (physics · Digital Economy and Work Transformation · Employment and Welfare Studies · Engineering · Higher Education and Employability · Marketing

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Unique citing works21
Citations per year1,91
Citation span2015 - 2025 (11)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 20

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