The Blackwell Encyclopedia of Sociology

Bibliographic Data

ID24005772
AuthorsM Higgins (0000-0002-7642-1288, corresponding author), Arjen Ysbert Hoekstra (University of Science and Culture)
EditorsGeorge Ritzer
Year2007
Publication date2007-01-01
Open AccessNo
TypeBOOK
VenueThe Blackwell Encyclopedia of Sociology (SOURCE_BOOK)
PublisherBlackwell Publishing Ltd (PUBLISHER)
DOI10.1111/b.9781405124331.2007.x
OpenAlexW2540480076
ISBN9781405124331
LanguageEN
Citations received39
References cited2

Conversation analysis (CA) is a method for investigating the structure and process of social interaction between humans.It focusses on talk as well as the non-verbal aspects of interaction.As their data, CA studies use video or audio recordings made from naturally occurring interaction.As their results, CA studies yield descriptions of recurrent structures and practices of social interaction.Some of these, such as turn taking or sequence structure, are involved in all interaction, whereas others are more specific and have to do with particular actions, such as asking questions or delivering and receiving news, assessments or complaints.CA studies can focus either on ordinary conversations taking place between acquaintances or family members, or on institutional encounters where the participants accomplish their institutional tasks through their interaction.CA elucidates basic aspects of human sociality.CA was started by Harvey Sacks and his co-workers -most importantly Emanuel Schegloff and Gail Jefferson -at the University of California in the 1960ies.Sacks' initial ideas are documented in his lectures from 1964 -1972 (Sacks 1992 a and b) a and b).Sacks worked in an intellectual environment shaped by Goffman's work on the conventions and rules guiding spoken interaction, and Garfinkel's ethnomethodology focussing on the interpretative procedures underlying social action.Using audio and video recordings as data, Sacks explicated these conventions, rules and procedures in a new level of precision (Schegloff 1992a).

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