Dados Bibliográficos

AUTOR(ES) Oliver Lipps
AFILIAÇÃO(ÕES) Swiss Centre of Expertise in the Social Sciences, Lausanne, Switzerland
ANO 2012
TIPO Artigo
PERIÓDICO Field Methods
ISSN 1525-822X
E-ISSN 1552-3969
EDITORA SAGE Publications
DOI 10.1177/1525822x11417966
CITAÇÕES 2
ADICIONADO EM 2025-08-18
MD5 6f1801fe8b199cf9a225d8ffef87f97c

Resumo

With increasing costs for conducting surveys, many survey agencies resort to implementing call strategies. Obtaining contact in panel surveys as early as possible, without annoying people by contacting them at undesired times and ultimately causing them to refuse, requires using efficient call time strategies. In this research, the author uses call data from the Swiss Household Panel (SHP), a centralized Computer Assisted Telephone Interview (CATI) survey with a randomized (experimental) call-household assignment. Using random effects models, the author analyzes the efficiency gains of obtaining initial contact by assigning optimal times to first calls, and times and spacing to second and later calls depending on household sociodemography and prior call patterns. The author concludes with some recommendations for making early and successful contact during fieldwork.

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