A Comparison of Three Designs for List-style Open-ended Questions in Web Surveys
Bibliographic Data
| ID | 2407682 |
|---|---|
| Authors | Tanja Kunz (0000-0001-8460-2583, GESIS - Leibniz Institute for the Social Sciences, corresponding author), Katharina Meitinger (0000-0001-8160-556X, Utrecht University) |
| Year | 2022 |
| Volume | 34 |
| Issue | 4 |
| Pages | 303-317 |
| Publication date | 2022-11-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | CAM (JOURNAL) |
| Journal identifiers | ISSN: 1087-8513 • E-ISSN: 1552-3969 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/1525822x221115831 |
| OpenAlex | W4298146332 |
| Language | EN |
| References cited | 18 |
Although list-style open-ended questions generally help us gain deeper insights into respondents' thoughts, opinions, and behaviors, the quality of responses is often compromised. We tested a dynamic and a follow-up design to motivate respondents to give higher quality responses than with a static design, but without overburdening them. Our results showed that a follow-up design achieved longer responses with more themes and theme areas than a static design. In contrast, the dynamic design produced the shortest answers with the fewest themes and theme areas. No differences in item nonresponse and only minor differences in additional response burden were found among the three list-style designs. Our study shows that design features and timing are crucial to clarify the desired response format and motivate respondents to give high-quality answers to list-style open-ended questions
Contrast (vision · Design elements and principles · Quality (philosophy · Style (visual arts · Theme (computing · Web survey · World Wide Web · Applied Psychology · Artificial Intelligence · Computer Science · Expert finding and Q&A systems · Focus Groups and Qualitative Methods · Psychology · Social Psychology · Survey Methodology and Nonresponse
Social and Behavioral Research and the Internet
The Psychology of Survey Response
Survey Errors and Survey Costs
The Influence of the Answer Box Size on Item Nonresponse to Open-Ended Questions in a Web Survey
Thinking Inside the Box
The Influence of Topic Interest and Interactive Probing on Responses to Open-Ended Questions in Web Surveys
Item non-response in open-ended questions
Computing Response Metrics for Online Panels
Open-Ended Questions in Web Surveys
The Open and Closed Question
Visual Design and Cognition in List-Style Open-Ended Questions in Web Probing
| Citation velocity | historical |
|---|---|
| Highly cited | No |