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The Street-Level Bureaucrat in Public Service Bureaucracies

Bibliographic Data

ID24201332
AuthorsJeffrey Manditch Prottas
Year1979
Pages179
Publication date1979-01-01
Open AccessNo
TypeBOOK
VenuePeople processing (SOURCE_BOOK)
PublisherLexington Books (PUBLISHER)
Open LibraryOL4731271M
ISBN9780669026283
LanguageEN
Citations received151

Bureaucracy · Case studies · Intergroup relations · Interorganizational relations · Middle managers · Social workers · united states

  • Disputing and Regulatory Policy

    Open Access•Richard A Brisbin, Susan Hunter•Review of Policy Research•1990

  • Interpreting and managing risk in a machine bureaucracy

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  • Ask for More Time

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  • Situated action, double dialogicality and the sociogenesis of categorizing in institutional practices

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  • Percepções dos profissionais de linha de frente da saúde sobre HIV e juventudes

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  • Bureaucratic Responsiveness

    Open Access•Willa Bruce, James Walton Blackburn et al.•Public Personnel Management•1985

  • Street-Wise Social Policy

    Open Access•Steven Maynard-Moody, Steven Maynard‐moody et al.•The Western Political Quarterly•1990

  • Violent Extremism, National Security and Prevention. Institutional Discourses and their Implications for Schooling

    Christer Mattsson, Roger Säljö•British Journal of Educational…•2018

  • Discretion from a Sociological Perspective

    Open Access•Zachary W Oberfield•Discretion and the Quest for…•2020

  • Asyl verwalten

    Open Access•Christian Lahusen, Stephanie Schneider•Asyl verwalten•2017

  • Race and the politics of welfare reform

    F Schram, Name Missing et al.•Race and the politics of welfare…•2002

  • Policy Entrepreneurship at the Street Level

    Open Access•Nissim Cohen•Policy Entrepreneurship at the…•2021

  • How to prove, how to interpret and what to do? Uncertainty experiences of street-level tax officials

    Open Access•Nadine Raaphorst•Public Management Review•2018

  • Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion

    Lidewij Tummers, Victor Bekkers•Public Management Review•2014

  • Street-Level Bureaucracy and E-Government

    Aurélien Buffat•Public Management Review•2015

  • Implementing Welfare Reform in Michigan

    Norma M Riccucci•International Journal of Public…•2002

  • Redistributing the Poor

    Armando Lara-Millán, Armando Lara‐millán•Redistributing the Poor•2021

  • The Construction of Gendered Citizenship at the Welfare Office

    Anna C Korteweg•Social Politics International…•2006

  • Restoring Power to Social Work Practice

    Arnon Bar‐On, A Bar-On•The British Journal of Social Work•2002

  • Creating a family centre by categorising clients in a steering group meeting interaction

    Open Access•Jenni‐mari Räsänen, Suvi Raitakari et al.•Qualitative Social Work•2024

  • The complexities of digitization and street-level discretion

    Mohammad Alshallaqi•Public Management Review•2024

  • When data doubles narrate asylum

    Open Access•Romy Dekker, Rianne Dekker et al.•Public Management Review•2025

  • Dois pesos e duas medidas na sala de aula

    Open Access•Gabriela Lotta, Charles Kirschbaum•Revista de Administração Pública•2022

  • Negotiating Incomplete Autonomy

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  • How Race, Sex, and Age Frame the Use of Authority by Local Government Officials

    Open Access•Shannon Portillo•Law & Social Inquiry•2010

  • Soziologie sozialer Probleme – Fragestellungen, Konzepte und theoretische Perspektiven

    Axel Groenemeyer•Handbuch Soziale Probleme•2012

  • Inside Asylum Bureaucracy

    Open Access•Julia Dahlvik•Inside Asylum Bureaucracy•2018

  • Asylanträge verwalten und entscheiden

    Open Access•Julia Dahlvik•Österreichische Zeitschrift für…•2016

  • Looking for Loopholes

    Joanne Van Der Leun, van der Joanne Leun•Looking for Loopholes•2003

  • Homeless Young People and Runaways-Agency Definitions and Processes

    Open Access•Mark Liddiard, Susan Hutson et al.•Journal of Social Policy•1991

  • Rationing, Choice and Constraint

    Open Access•David Clapham, Keith Kintrea•Journal of Social Policy•1986

  • Race and the Local Politics of Punishment in the New World of Welfare

    Richard C Fording, Joe So et al.•American Journal of Sociology•2011

  • Invisible People

    Åsa Mäkitalo, Roger Säljö•Mind Culture and Activity•2002

  • Governmental Retreat and the Politics of African-American Self-Reliant Development

    Open Access•Floyd W Hayes•Journal of Black Studies•1992

  • Queues and Care

    William Finlay, W M L Finlay et al.•Journal of Health and Social…•1990

  • Connecting Practical Doings to Cultural Meanings

    Open Access•Carley Gei•Symbolic Interaction•2019

  • Bureaucratically split personalities

    Open Access•Alex V Barnard•Theory and Society•2019

  • Enforcing Mobility

    Wolfgang Ludwig-Mayerhofer, Wolfgang Ludwig‐mayerhofer et al.•Mobilities•2015

  • Accounting Practices as Situated Knowing

    Open Access•Åsa Mäkitalo•Discourse Studies•2003

  • Street-level bureaucrats and the governance of unaccompanied migrant children

    Open Access•Mariglynn Edlins, Jennica Larrison•Public Policy and Administration•2020

  • Understanding street-level bureaucrats’ attitude towards clients

    Open Access•Shelena Keuleman, Steven Van De Walle•Public Policy and Administration•2020

  • The Moral Affordances of Construing People as Cases

    Open Access•Barbara Kiviat•Sociological Theory•2023

  • Everyday interaction at the front-line

    Open Access•Kjetil G Lundberg, Liv Johanne Syltevik•Journal of Organizational…•2016

  • Country Road Bureaucracy

    Open Access•Melissa Latimer, Corey J Colyer et al.•Journal of Applied Social Science•2010

  • Universal Rules and Discretionary Situations

    Nikita Mishakov•Antropologicheskij forum•2023

  • On Leviathan's Tail

    Aleksandra Zakharova, Alexandra Martynenko•Antropologicheskij forum•2023

  • Ethics and the Street-level Bureaucrat

    Angie Ash•Ethics and Social Welfare•2010

  • Doing Without State and Civil Society as Universals

    K Villadsen•Journal of Civil Society•2008

  • Access to administrative justice and the role of outreach measures

    Open Access•Julia Dahlvik, Axel Pohn-Weidinger•International Journal of Law in…•2021

  • Ambiguous citizenship

    K Villadsen•Distinktion Journal of Social…•2011

  • Legal expert systems in social administration

    Jörgen S Svensson•Information Polity•2003

  • Managerial Society and the Emergence of Black Policy Experts

    Open Access•Floyd W Hayes•Journal of African American Studies•2018

  • From Work Support to Work Motivator

    Linda Houser, F Schram et al.•Women & Politics•2014

  • Construction of Justice at the Street Level

    Shannon Portillo, Danielle S Rudes•Annual Review of Law and Social…•2014

  • On the Importance of Sound Measures of Forceful Police Actions

    Open Access•David Klinger•Criminology & Public Policy•2008

  • Street-level Bureaucrats, Administrative Power and the Manipulation of Federal Social Security Disability Programs

    Open Access•Lael R Keiser•State Politics & Policy Quarterly•2001

  • Discretion on the Frontline

    Open Access•SARAH ALDEN•Social Policy and Society•2014

  • The Space in the Rules

    Open Access•Stephanie Baker Collins•Social Policy and Society•2015

  • Dilemmas in providing resilience-enhancing social services to long-term social assistance clients. A qualitative study of Swedish social workers

    Open Access•Anneli Marttila, Eva Johansson et al.•BMC Public Health•2012

  • The Routledge Companion to Trust

    Nadine Raaphorst, Steven Van De Walle et al.•Routledge Companion to Trust•2018

  • Race, Bureaucratic Discretion, and the Implementation of Welfare Reform

    Open Access•Lael R Keiser, Peter R Mueser et al.•American Journal of Political…•2004

  • Race, Bureaucratic Discretion, and the Implementation of Welfare Reform

    Lael R Keiser, Peter R Mueser et al.•American Journal of Political…•2004

  • With Good Cause

    Lael R Keiser, Joe So et al.•American Journal of Political…•1998

  • Policing the beat

    Open Access•Stephen D Mastrofski, STEPHEN MASTROFSKI•Journal of Criminal Justice•1981

  • Unity in the eye of the beholder? Reasons for decision in theory and practice in the Ontario Works program

    Jennifer Raso•University of Toronto Law Journal•2019

  • Dokumentationens roll för klientskapande processer i äldreinriktat socialt arbete

    Open Access•Anna Olaison, Maricel Knechtel et al.•Sociologisk Forskning•2021

  • Child Welfare Practice in Organizational and Institutional Context

    Brenda D Smith, S Donovan et al.•Social Service Review•2003

  • Devolution, Discretion, and the Effect of Local Political Values on Tanf Sanctioning

    Richard C Fording, Joe So et al.•Social Service Review•2007

  • Do Street‐Level Bureaucrats Discriminate Based on Religion? A Large‐Scale Correspondence Experiment among American Public School Principals

    Open Access•Pfaff, Charles Crabtree et al.•Public Administration Review•2020

  • Understanding Street‐Level Bureaucrats' Decision Making

    Open Access•Lael R Keiser•Public Administration Review•2010

  • In Their Own Words

    Open Access•Norma M Riccucci•Public Administration Review•2005

  • Administrative Discretion and Active Representation

    Open Access•Jessica E Sowa, Sally Coleman Selden•Public Administration Review•2003

  • Lost in Translation

    Open Access•Catherine Pope, Glenn Robert et al.•Public Administration•2006

  • Do tax officials use double standards in evaluating citizen‐clients? A policy‐capturing study among Dutch frontline tax officials

    Open Access•Nadine Raaphorst, Sandra Groeneveld et al.•Public Administration•2017

  • Street-Level Bureaucracy and Public Accountability

    Open Access•Peter Hupe, Michael Hill•Public Administration•2007

  • The politics of daily life in Australian income security administration

    W Sanders•Politics•1985

  • The Dilemma of Clients' Rights in Social Programs

    Open Access•Jack Tweedie•Law & Society Review•1989

  • Negotiating Order in Patrol Work

    Open Access•David A Klinger, David Klinger•Criminology•1997

  • Hierarchies in the Decentralized Welfare State

    Open Access•Simone Zhang, R A Johnson•American Sociological Review•2023

  • Contested by the State

    Open Access•Catherine Sirois•American Sociological Review•2023

  • Getting to Know You

    Open Access•Spencer Headworth•American Sociological Review•2019

  • Complaint-Oriented Policing

    Open Access•Cedric Herring•American Sociological Review•2019

  • The Ambulance

    Open Access•Josh Seim•American Sociological Review•2017

  • Public and Social Security Officials' Attributions of Poverty in Finland

    Open Access•Mikko Niemelä•European Journal of Social Security•2011

  • Against the Covid-19 Pandemic

    Oliver Meza, Elizabeth Pérez‐chiqué et al.•Journal of Comparative Policy…•2020

  • What explains frontline workers' views on poverty? A comparison of three types of welfare sector institutions

    Open Access•Helena Blomberg, Johanna Kallio et al.•International Journal of Social…•2015

  • Negotiating dilemmas in the practices of street‐level welfare work

    Open Access•Eva Hjörne, Kirsi Juhila et al.•International Journal of Social…•2010

  • Talk about Money. Studying the Interaction between Social Worker and Client

    Open Access•Lars-Christer Hydén, L‐C Hydén•International Journal of Social…•1999

  • A journey into the new employment service landscape of responsibilisation

    Open Access•Mattias Bengtsson, Kerstin Jacobsson et al.•International Journal of Social…•2023

  • Complex needs and ethical dilemmas—Care managers processing older clients to gerontological social work

    Open Access•Riitta‐liisa Kinni, Elisa Tiilikainen•International Journal of Social…•2024

  • Care management in practice

    Open Access•Elisabet Cedersund, Anna Olaison•International Journal of Social…•2010

  • Peeping at peers

    Martijn T A van Lanen•European Journal of Social Work•2008

  • Implementing evidence-based practices and programmes in the human services

    Staffan Johansson•European Journal of Social Work•2009

  • Professionalisation for what? Reflections on social work practices with asylum seekers at the interface between spatial proximity, emotional distress and professional distance

    Claudia Lintner•European Journal of Social Work•2019

  • The Mirror Has Two Faces

    Jodi R Sandfort, Jodi Sandfort et al.•Journal of Poverty•1999

  • Bureaucratic Discretion and Same-Sex Couples

    Shawn Teresa Flanigan•Administrative Theory & Praxis•2013

  • The Political Roots of Disability Claims

    Open Access•Joe So, Joe Soss et al.•Political Research Quarterly•2006

  • State Agent or Citizen Agent

    Steven Maynard‐moody, Maynard-Moody et al.•Journal of Public Administration…•2000

  • Moving Beyond Discretion and Outcomes

    J R Sandfort, Jodi Sandfort•Journal of Public Administration…•2000

  • State Bureaucratic Discretion and the Administration of Social Welfare Programs

    Lael R Keiser•Journal of Public Administration…•1999

Unique citing works151
Citations per year3,36
Citation span1981 - 2025 (45)
Citation velocityrecent
Highly citedYes
Citation typesNeutral: 143
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