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Beyond Service

State Workers, Public Policy and the Prospects for Democratic Administration

Bibliographic Data

ID3160253
AuthorsAndrew Molloy, Greg Mcelligott
Year2003
Volume52
Pages257
Publication date2003-01-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueLabour / Le Travail (JOURNAL)
Journal identifiersISSN: 0700-3862 • E-ISSN: 1911-4842
PublisherJSTOR (PUBLISHER)
DOI10.2307/25149393
OpenAlexW2799640756
LanguageEN
Citations received3

In this seminal work, Greg McElligott traces neoconservative labour market policy from its international origins to the local offices of the Canadian state. In doing so he challenges the elite focus of most policy studies and shows how resistance and informal policy-making among frontline state workers can lay the foundations for a new, more democratic, state. This study concerns one department of Canadian government - Employment and Immigration Canada (EIC) - and one policy field - labour market policy from 1976-1991. Professor McElligott unearths resistance in workplaces where cutting edge neoconservative managers were trying to reshape government services, and inserts frontline workers into state theories, policy debates and progressive political strategies. He argues that the neglect of these workers makes key state theories incomplete and separates policy-making theory - and practice - from actual state outputs. One consequence is that progressives have foregone many promising strategic opportunities. McElligott concludes that indirect democracy and bureaucratic hierarchy are not inevitable and lays out a proposal for Public Service Councils and self-managed state workplaces. Rich in critical analysis and provocative in intent, Beyond Service challenges current trends in administrative theory and policy-making, and will be of great interest to academics, policy research bodies, union researchers, educators, and, most importantly, those very frontline government workers whose input is not recognized and whose potential this text will help to realize

Administration (probate law · Business · Democracy · Political science · Politics · Public service · Service (business · State (computer science · Computer Science · Labor Movements and Unions · Law · Public Administration · Marketing

  • Negotiating a coercive turn

    Open Access•Greg Mcelligott•Capital & Class•2007

  • Performance measurement in Canadian employment service delivery, 1996‐2000

    Open Access•John Grundy•Canadian Public Administration•2015

  • The End of the “Two Solitudes”? The Presence (or Absence) of the Work of French-speaking Scholars in Canadian Politics

    Open Access•François Rocher•Canadian Journal of Political…•2007

Unique citing works3
Citations per year0,16
Citation span2007 - 2015 (9)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 2

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