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Difference in tourists' perception of the information communication after unconventional emergencies - a study based on the Wenchuan earthquake

Bibliographic Data

ID3200550
AuthorsKe Jiang (0000-0002-3436-8730, University of Electronic Science and Technology of China, corresponding author), Jiang Ke (0009-0002-0371-5055), Li Qigeng, LI Qi-geng, Cheng Li (0000-0003-3970-2424), Shiming Li (0000-0002-9406-0535, University of Electronic Science and Technology of China), Li Shiming
Year2010
Volume1
Issue1
Pages87
Publication date2010-01-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueInternational Journal of Tourism Anthropology (JOURNAL)
Journal identifiersISSN: 1759-0442 • E-ISSN: 1759-0450
PublisherInderscience Publishers (PUBLISHER • GB)
DOI10.1504/ijta.2010.036848
OpenAlexW1986657680
LanguageEN
References cited7

The information communication between government and tourists after emergencies can help tourists to make positive and reasonable tourism decisions and facilitate the market recovery of tourist destinations. Compared with conventional emergencies, unconventional emergencies will bring about a more significant destructive impact on tourist destinations; consequently, relevant information communication will have more significant practical value. This paper took the earthquake with a Richter scale of 8.0 happened in Wenchuan, Sichuan, China in May 2008 as the background and studied the crisis communication, information quality and perceptive difference of government policies in destinations under unconventional emergencies, from a tourist point of view. Findings indicated that tourists' gender, origin, and educational level present indicate significant difference on crisis communication, information quality and government policy in tourist destinations. Relevant conclusions have important practical application meaning on how government of tourist destinations should form effective crisis communication with tourists during and after unconventional emergencies

Advertising · Business · China · Crisis communication · Destinations · Geography · Perception · Political science · Public relations · Tourism · Digital Marketing and Social Media · Diverse Aspects of Tourism Research · Law · Psychology · Public Relations and Crisis Communication · Marketing

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Citation velocityhistorical
Highly citedNo

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