Extending the notion of pragmatic completion

Action (physics · Business · Conversation · Entitlement (fair division · Linguistics · Phrase · Sentence · Service (business · Unit (ring theory · Communication · Computer Science · Discourse Analysis in Language Studies · Language, Discourse, Communication Strategies · Language, Metaphor, and Cognition · Philosophy · Psychology · Marketing

• Closing the gap in customer service encounters

  Heidi Kevoe-Feldman•Pragmatics and Society•2015

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• Enquiry calls to GP surgeries in the United Kingdom

  Open Access•Rein Ove Sikveland, E Stokoe•Discourse Studies•2017

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• Working the overall structural organization of a call

  Open Access•Heidi Kevoe-Feldman•Language & Communication•2015

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• The interactional work of suppressing complaints in customer service encounters

  Open Access•Heidi Kevoe-Feldman•Journal of Pragmatics•2018

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• Structures of Social Action

  Open Access•John Heritage, J Maxwell Atkinson•Structures of Social Action•1985

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• Interaction and Grammar

  Open Access•Elinor Ochs, Emanuel A Schegloff et al.•Interaction and Grammar•1996

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• Sequential Aspects of Storytelling in Conversation11This is a revised version of a paper presented at Seminars in Ethnomethodology, Graduate Center, City University of New York, April 1973. Great appreciation is extended to Doug Maynard, Candy West, Tom Wilson, Don Zimmerman, and Roger Mandlebaum.

  Open Access•Gail Jefferson•Studies in the organization of…•1978

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• Turn organization

  Open Access•Emanuel A Schegloff•Interaction and Grammar•1996

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• Interactional units in conversation

  Open Access•Cecilia E Ford, Scott A Thompson et al.•Interaction and Grammar•1996

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• Agreeing and disagreeing with assessments

  Open Access•A Pomerantz•Structures of Social Action•1985

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• The Structure of Patients' Presenting Concerns

  J Heritage, Jeffrey D Robinson•Health Communication•2006

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• On the “semi-permeable” character of grammatical units in conversation

  Open Access•Gene H Lerner•Interaction and Grammar•1996

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• A change-of-state token and aspects of its sequential placement

  Open Access•J Heritage•Structures of Social Action•1985

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• Talk at work

  John Heritage, Paul Drew•Talk at work•1992

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• Conversation Analysis

  Gene H Lerner•Conversation analysis•2004

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• Sequence Organization in Interaction

  Open Access•Emanuel A Schegloff•Sequence Organization in…•2007

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• Sound Patterns in Interaction

  Elizabeth Couper-Kuhlen, Elizabeth Couper‐kuhlen et al.•Sound patterns in interaction•2004

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• Studies in Social Interaction

  Christopher Jenks•Studies in Social Interaction•2014

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• Garfinkel and Ethnomethodology

  Paul S Adler, Paul Adler et al.•Oxford Handbook of Sociology,…•2014

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• On the systematic deployment of okay and mmhmm in academic advising sessions

  Open Access•Anna M Guthrie, Anna Guthrie•Pragmatics Quarterly Publication…•2022

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• Rights and Responsibilities in Calls for Help

  G Raymond, Don H Zimmerman•Research on Language and Social…•2007

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• Reduction and Specialization in Emergency and Directory Assistance Calls

  Michele Wakin, Michele A Wakin et al.•Research on Language and Social…•1999

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• Analyzing Single Episodes of Interaction

  Emanuel A Schegloff•Social Psychology Quarterly•1987

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• Reflections on Studying Prosody in Talk-in-Interaction

  Open Access•Emanuel A Schegloff•Language and Speech•1998

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• Beginning to Respond

  Emanuel A Schegloff, Gene H Lerner•Research on Language and Social…•2009

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• Contingency and Units in Interaction

  Open Access•Cecilia E Ford•Discourse Studies•2004

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• Transitional regularities for 'casual' "Okay" usages

  Open Access•Wayne A Beach•Journal of Pragmatics•1993

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• Assisted storytelling

  Open Access•Gene H Lerner•Qualitative Sociology•1992

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• Opening up Closings

  Open Access•Emanuel A Schegloff, Harvey Sacks•Semiotica•1973

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• The structure of patients' presenting concerns

  Open Access•Jeffrey D Robinson, J Heritage•Social Science & Medicine•2005

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• Grammar and Social Organization

  G Raymond•American Sociological Review•2003

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• A System for the Transfer of Instructions in Natural Settings

  Open Access•Jo Ann Goldberg•Semiotica•1975

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• Turns and discourse units in everyday conversation

  Open Access•Hanneke Houtkoop, Harrie Mazeland•Journal of Pragmatics•1985

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• Activity types and language

  Open Access•C Levinson, Stephen C Levinson•Linguistics•1979

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• Abrupt-joins as a resource for the production of multi-unit, multi-action turns

  Open Access•John Local, Gareth Walker•Journal of Pragmatics•2004

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• Meaning in Interaction

  Open Access•R Clift•Language•2001

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• A Simplest Systematics for the Organization of Turn-Taking for Conversation

  Open Access•Harvey Sacks, Emanuel A Schegloff et al.•Language•2025

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• On the syntax of sentences-in-progress

  Open Access•Gene H Lerner•Language in Society•1991

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• The Preference for Self-Correction in the Organization of Repair in Conversation

  Emanuel A Schegloff, Gail Jefferson et al.•Language•1977

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• The construction of units in conversational talk

  Open Access•Margret Selting•Language in Society•2000

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• Managing Counterinformings

  Open Access•Jeffrey D Robinson•Human Communication Research•2009

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