A model of trust-repair discourse
Bibliographic Data
| ID | 3373474 |
|---|---|
| Authors | Matteo Fuoli (0000-0003-3544-1095, Lund University), Cheryl Paradis (0000-0002-7240-9003, Lund University), Carita Paradis |
| Year | 2014 |
| Volume | 74 |
| Pages | 52-69 |
| Publication date | 2014-12-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Pragmatics (JOURNAL) |
| Journal identifiers | ISSN: 0378-2166 • E-ISSN: 1879-1387 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.pragma.2014.09.001 |
| OpenAlex | W2044235519 |
| Language | EN |
| Citations received | 37 |
| References cited | 52 |
Aesthetics · Business · Deepwater horizon · Dialogic · Discourse analysis · Distrust · Identity (music · Linguistics · Oil spill · Pedagogy · Political science · Psychotherapist · Public relations · Sociology · Trustworthiness · Discourse Analysis in Language Studies · Philosophy · Psychology · Public Relations and Crisis Communication · Social Psychology
The use of stance markers for identity construction
Negotiating trust through Covid-19 press briefings
Responding Effectively to Customer Feedback on Twitter
Building a Trustworthy Corporate Identity
Thanks for trusting me, parent
Negotiating the good and bad in CSR reports
Building trust in the transport sector during the pandemic
Interpersonal Trust Repair of the First-time TV Argument between Chinese and American Anchors Based on Appraisal Theory
Doing relational negotiation through numbers
A Robot Should Compensate for Its Mistakes
In government microblogs we trust
Uncertainty Management in Chinese Mainstream Media’s Health Communication on Weibo After Covid-19 Policy Shifts
Are Insinuated Ad Hominem Arguments Rhetorically Effective? Yes, but Conditions Apply
Stance constructions in CEO statements of CSR reports of Chinese and US companies
Towards LLM-assisted move annotation
Trust me, trust my words
Correcting the scientific record
Hotel management’s attempts at repairing customers’ trust
“Trust X, because Y”
Reasons for trust. The (counter-) argumentative dynamics of image-repair strategies
One Hundred Ways to Resist Corporate Branding
A stepwise method for annotating appraisal
Co-opting the energy transition
CSR and CEO’s Moral Reasoning in the Automotive Industry in the Era of Covid-19
We usually use paragraph one to introduce the topic”
Can denial strategies rebuild trust
Navigating Uncertainty
Trust-Repair Strategies in Crisis Rhetorical (Sub-)Arenas
Trust-building strategies in corporate discourse
How Nonprofits Can Recover from Crisis Events? The Trust Recovery from the Perspective of Causal Attributions
Legitimation strategies in corporate discourse
A critical redesign of the attitude spectrum
Unpacking qualitative data in organizational trust research
Securitized trust
Identity construction and negotiation in Chinese political discourse
Trust-indicating pragmatic markers in selected African englishes
How to rebuild trust through apology
The Language of Evaluation
Trustworthiness as a Source of Competitive Advantage
Exploring Corporate Rhetoric
How to repair customer trust after negative publicity
Trust Repair After An Organization-Level Failure
An Integrative Model of Organizational Trust
Removing the Shadow of Suspicion
The Role Of Causal Attribution Dimensions In Trust Repair
Beyond modality and hedging
Discourse and social change
Trust
How To Do Things With Words
Discourse Studies
Rhetorical Framing in Corporate Press Releases
The representation of social actors
Methods of Critical Discourse Analysis
Critical Discourse Analysis
Legitimation in corporate discourse
Corpus Approaches to Evaluation
Arenas of Language Use
The value of distrust
Language has a heart
Emotion Talk Across Corpora
Trust and Distrust in Organizations
Exploring the axiological workings of 'reporter voice' news stories-Attribution and attitudinal positioning
The Exxon Valdez and BP Deepwater Horizon Oil Spills
The Exxon Valdez and BP Oil Spills
Language and Affect
| Unique citing works | 37 |
|---|---|
| Citations per year | 4,63 |
| Citation span | 2018 - 2026 (9) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 36 |