Information and Knowledge Processes in Health Care Value Co-Creation and Co-Destruction
Bibliographic Data
| ID | 3402782 |
|---|---|
| Authors | Valtteri Kaartemo, Helena Känsäkoski (0000-0003-2915-0240, University of Turku, corresponding author) |
| Year | 2018 |
| Volume | 8 |
| Issue | 4 |
| Pages | 215824401882048 |
| Publication date | 2018-10-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | SAGE Open (JOURNAL) |
| Journal identifiers | ISSN: 2158-2440 • E-ISSN: 2158-2440 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/2158244018820482 |
| OpenAlex | W2905966796 |
| Language | EN |
| Citations received | 5 |
| References cited | 78 |
The purpose of this article is to explore how information and knowledge processes (IKPs) influence co-creation and co-destruction of value in a health service system. A qualitative, single embedded case-approach is taken to develop theory through a systematic combining of theoretical framework, empirical fieldwork, and case analysis. Six theoretical propositions are set to describe the linkage between IKPs and value co-creation (and co-destruction). The article contributes to health marketing and transformative service research by linking organizational activities to the motivation and empowerment of patients and their families, by highlighting the importance of the role of knowledge integration in value co-creation, by introducing a shift toward systems thinking, by conceptualizing value as manifested as health behavior change, and by underlining that health care processes may have a negative (value co-destructing) influence on the well-being of actors
Business · Co-Creation · Empowerment · Health care · Knowledge management · Political science · Public relations · Service-dominant logic · Sociology · Transformative learning · Computer Science · Customer Service Quality and Loyalty · Innovation and Socioeconomic Development · Psychology · Service and Product Innovation · Marketing
The influence of patient self-efficacy on value co-creation behavior and outcomes in chronic disease management
Design proposals for the preferred service ecosystem for senior citizens living at home
Responsibilization and value conflicts in healthcare co-creation
Reflections from an insider researcher ‘doing’ feminist participatory action research to co-produce a research agenda with British Pakistani women; a seldom heard group
Roles of professionals in value co-creation
Basics of qualitative research
The Concept of “Ba”
Co-creation and co-destruction
Expanding understanding of service exchange and value co-creation
A concept analysis of empowerment
Contextualization and value-in-context
The impact of childhood obesity on morbidity and mortality in adulthood
Value Co-Creation through Patient Engagement in Health Care
Not always co‐creation
On value and value co-creation
Why Don't Physicians Follow Clinical Practice Guidelines?
Service-dominant logic
The Transtheoretical Model of Health Behavior Change
The Role of Context in Qualitative Case Study Research
Health Promotion Glossary
The precaution adoption process
Intention—Behavior Relations
| Citations per year | 1.67 |
|---|---|
| Citation span | 2023 - 2025 (3) |
| Highly cited | No |