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What Makes Teams Take? Employee Reactions to Work Reforms

Bibliographic Data

ID3603402
AuthorsLarry W Hunter (0000-0002-4201-8861, College of Business Administration), John Paul Macduffie (0000-0001-7934-7178), Lorna Doucet
Year2002
Volume55
Issue3
Pages448
Publication date2002-04-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueIndustrial and Labor Relations Review (JOURNAL)
Journal identifiersISSN: 0019-7939 • E-ISSN: 2162-271X
PublisherJSTOR (PUBLISHER)
DOI10.2307/2696051
OpenAlexW3125371072
LanguageEN
Citations received14
References cited33

This paper examines employee reactions to the introduction of work teams, reduced job classifications, and skill-based pay as established through the Modern Operating Agreement (MOA) between Chrysler Corporation and the United Auto Workers. Survey data suggest that workers responded favorably to the MOA across six diverse manufacturing plants, despite variation in founding conditions. The authors draw on field research to assess differences in effects across individual plants. Individual attitudes were more negative in plants facing the threat of sell-off, although individuals in those plants also reported engaging in more of the team-based behaviors required by the MOA. Individual responses to the MOA also varied by demographic characteristics, and by perceptions of the MOA's impact on various individual, group, and organization-level outcomes

Business · Corporation · Demographic economics · Economics · Perception · Political science · Public relations · Work (physics) · Engineering · Finance · Job Satisfaction and Organizational Behavior · Labor Movements and Unions · Management Theory and Practice · Marketing · Psychology

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Unique citing works12
Citations per year0,61
Citation span2003 - 2013 (11)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 12
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