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The Tyranny of Numbers

How e-Health Record Transparency Affects Patients' Health Perceptions and Conversations with Physicians

Bibliographic Data

ID3620267
AuthorsB M Kristensen (0000-0002-6718-8832, Psychiatry Region Zealand, corresponding author), John Brodersen (0000-0001-9369-3376, University of Copenhagen), Alexandra Brandt Ryborg Jønsson (0000-0002-4396-8383), Alexandra Brandt Ryborg Joensson (University of Copenhagen)
Year2022
Volume9
Issue2
Pages1-25
Publication date2022-04-28
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueMedicine Anthropology Theory (JOURNAL)
Journal identifiersISSN: 2405-691X • E-ISSN: 2405-691X
PublisherUniversity of Edinburgh (PUBLISHER • GB)
DOI10.17157/mat.9.2.5529
OpenAlexW4225113756
LanguageEN
Citations received2
References cited16

All Danish adults have access to their electronic medical records on the e-health platform Sundhed.dk, which is intended as a means to empower patients. But what happens when patients see their paraclinical test results presented as numbers which are flagged as either 'normal' or 'abnormal'? Based on fieldwork in general practices and consultations, and on observations of individuals living with chronic illnesses, we investigated how patients and physicians interpret and interact with such numerical values, creating, as we argue through the words of Gregory Bateson, 'epistemological errors'. We show how health record transparency blurs the patient's senses and understanding and makes it harder for them to interpret their state of health and to trust the clinical judgement of health professionals. We argue that the immediate access to test results triggers a runaway process in which numerical values (be they normal or abnormal in comparison with a standard point of reference) transform into a threat to life itself. As such, our ethnography underlines the intricate contradiction between the trust placed in biomedical sciences and the uncertainty involved in testing, diagnosing, and treating. Patients' access to all test results leads to a quest for certainty-one never fully obtainable, which thus instead mobilises new uncertainties

Certainty · Computer security · Contradiction · Epistemology · Judgement · Perception · Political science · Computer Science · Ethics in Clinical Research · Law · Medicine · Psychology · Race, Genetics, and Society · Social Psychology

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Unique citing works2
Citations per year0,67
Citation span2023 - 2025 (3)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 2

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