Understanding How Student Support Practitioners Navigated Ideal Worker Norms During Covid-19
The Role of Job-Crafting
Bibliographic Data
| ID | 3757465 |
|---|---|
| Authors | Genia M Bettencourt (0000-0003-4663-3631, University of Memphis, Memphis, TN, USA, corresponding author), Lauren N Irwin (0000-0001-9906-9443, University of Iowa, Iowa City, IA, USA), Joseph A Kitchen (0000-0003-2356-3407, University of Southern California, Los Angeles, CA, USA), Zoë B Corwin (University of Southern California, Los Angeles, CA, USA) |
| Year | 2023 |
| Volume | 67 |
| Issue | 12 |
| Pages | 1416-1432 |
| Publication date | 2023-11-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | American Behavioral Scientist (JOURNAL) |
| Journal identifiers | ISSN: 0002-7642 • E-ISSN: 1552-3381 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/00027642221118274 |
| OpenAlex | W4292559892 |
| Language | EN |
| Citations received | 4 |
| References cited | 20 |
Student support practitioners (SSPs) play a key role in supporting at-promise (low-income, first-generation college, and/or racially minoritized) students in higher education. However, delivering such support can lead to stress and burnout when practitioners do not receive commensurate support and flexibility to do their jobs. In this study, we examined how SSPs supported students while fulfilling their needs during the COVID-19 pandemic. Using data collected during 2020 to 2021 as part of a longitudinal study of a comprehensive college transition program at three midwestern universities, we examine how SSPs engaged in job crafting during the pandemic. Our findings reveal that job crafting largely perpetuated and expanded ideal worker norms during the pandemic. Implications from this research suggest the need to consider how to institutionally support job crafting in ways that center the needs of SSPs
Burnout · Coronavirus disease 2019 (COVID-19) · Flexibility (engineering) · Ideal (ethics) · Management · Medical education · Pandemic · Political science · Public relations · COVID-19 and Mental Health · Higher Education Research Studies · Medicine · Psychology · Work-Family Balance Challenges
Broke
Rethinking Case Study Research
A Role–resource Approach–avoidance Model of Job Crafting
Design Your Own Job Through Job Crafting
Crafting a Job
The process of reinventing a job
Reorienting job crafting research
Perceiving and responding to challenges in job crafting at different ranks
Career Self-Efficacy
Hierarchies, Jobs, Bodies
| Unique citing works | 4 |
|---|---|
| Citations per year | 2 |
| Citation span | 2024 - 2026 (3) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 4 |