Race, Management Citizenship Behavior, and Employees' Commitment and Well-Being
Bibliographic Data
| ID | 3758018 |
|---|---|
| Authors | David J Maume (University of Cincinnati, Cincinnati, OH, USA), Beth A Rubin (University of North Carolina at Charlotte, Charlotte, NC, USA), Charles J Brody (University of North Carolina at Charlotte, Charlotte, NC, USA) |
| Year | 2014 |
| Volume | 58 |
| Issue | 2 |
| Pages | 309-330 |
| Publication date | 2014-02-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | American Behavioral Scientist (JOURNAL) |
| Journal identifiers | ISSN: 0002-7642 • E-ISSN: 1552-3381 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/0002764213503331 |
| OpenAlex | W2329480994 |
| Language | EN |
| Citations received | 10 |
| References cited | 58 |
Previous research, building on Hodson's concept of management citizenship behavior (MCB), has shown that managers' operational and relational competence are positively related to important employee outcomes. In this article, we suggest and show how such behaviors vary by the race-specific character of manager-subordinate dyads. Drawing on organizational demography literature (that emphasizes ascriptive differences between superiors and subordinates) and literatures on racial stereotyping (that suggest ways in which minority supervisors are viewed as less competent than White supervisors), we test hypotheses that minority and White employees have different responses to minority and White managers' MCBs. Analyses of the 2002 National Survey of the Changing Workforce reveal that in cross-race dyads managers' relational competence significantly increases subordinates' commitment and job satisfaction. Managers' technical competence, in contrast, increases subordinates' commitment, satisfaction, and (to a lesser extent) mental health, but only in same-race dyads. Our findings suggest that managers who competently organize the workplace and show respect for workers' rights can potentially transcend racial differences in the workplace. In the process, worker well-being and employee commitment can be enhanced
Citizenship · Competence (human resources) · Organizational citizenship behavior · Organizational commitment · Political science · Race (biology) · Sociology · Workforce · Employment and Welfare Studies · Gender Diversity and Inequality · Gender Studies · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology
Workplace injustice and inequality beliefs
It’s the Lack of Structure that’s Causing the Problem”
Workplace well‐being
The structure of internal job mobility and organizational wage inequality
Structural Racism, Workforce Diversity, and Mental Health Disparities
The Critical Role of Race-Conscious Framework in Advancing Mental Health Workforce Diversity
What Explains Racial/Ethnic Inequality in Job Quality in the Service Sector
Discrimination, Sexual Harassment, and the Impact of Workplace Power
Rules, Relations, and Work
Gender of the immediate manager and women's wages
Stories Employers Tell
Dignity at Work
Change at Work
Gender and Racial Inequality at Work
Effects of Race on Organizational Experience, Job Performance Evaluations, and Career Outcomes.
Toward a Theory of Minority Group Relations
Race and the Invisible Hand
On the Front Line
Whitewashing Race
The attraction paradigm
The Declining Significance of Race
A supervisor like me
Organizations in America
The Dynamics of Service
Minorities in Management
Demography or respect
Work Values and Job Rewards
Precarious Work, Insecure Workers
Race, Gender, and Workplace Power
Intersections of Power and Privilege
Legal-Political Pressures and African American Access to Managerial Jobs
Walking the Talk? What Employers Say Versus What They Do
Job Displacement and Social Participation over the Lifecourse
Ethnic Matching of Supervisors to Subordinate Work Groups
Management Citizenship Behavior
Does Ethnic Concentration Influence Employees' Access to Authority? An Examination of Contemporary Urban Labor Markets
The Effects of Group Racial Composition on Job Satisfaction, Organizational Commitment, and Career Commitment
Gender Differences in Organizational Commitment
Operationalizing Management Citizenship Behavior and Testing Its Impact on Employee Commitment, Satisfaction, and Mental Health
Worksite Segregation and Performance-Related Attitudes
Gender and Discretionary Work Effort
The Good, the Bad, and the Ordinary
Job Authority and Interpersonal Conflict in the Workplace
Nonstandard, Not Substandard
Judgments About Work
Chaos and the Abuse of Power
Management Citizenship Behavior and its Consequences
Nonstandard Employment Relations
The Determinants and Consequences of Workplace Sex and Race Composition
The contours of stratification in service-oriented economies
Contradictions of commitment in the new economy
| Unique citing works | 10 |
|---|---|
| Citations per year | 1 |
| Citation span | 2016 - 2026 (11) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 9 |