Investing emotions at work
Exploring emotional labour of women in Indian anti-trafficking NGOs
Bibliographic Data
| ID | 3886925 |
|---|---|
| Authors | Pranjali Das (Central European University, corresponding author) |
| Year | 2024 |
| Volume | 34 |
| Issue | 6 |
| Pages | 669-679 |
| Publication date | 2024-08-17 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Development in Practice (JOURNAL) |
| Journal identifiers | ISSN: 0961-4524 • E-ISSN: 1364-9213 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/09614524.2023.2286203 |
| OpenAlex | W4389475081 |
| Language | EN |
| References cited | 37 |
This article studies the experience of emotional labour by women in Indian NGOs. Drawing on in-depth interviews with 11 women across four anti-trafficking organisations in Kolkata, this paper highlights how emotional labour has been rationalised as women’s work. It shares the emotional distress and vulnerability women encounter due to the under-recognition of their labour. Despite the overwhelming nature of their work, women consider it a trade-off for the empowerment they experience due to their memberships with NGOs. Concluding remarks entail the need for NGOs to support the well-being of their workers
Distress · Economic growth · Economics · Emotional distress · Emotional labor · Empowerment · Political science · Sociology · Emotional Labor in Professions · Employment and Welfare Studies · Gender Studies · Labor Movements and Unions · Psychology · Social Psychology
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| Citation velocity | historical |
|---|---|
| Highly cited | No |