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Going against the grain

Emotional Labour in the Face of Established Business School Institutional Logics

Bibliographic Data

ID4098149
AuthorsJohann Louw (0000-0002-4557-1996, Oxford Brookes Business School, Oxford, UK, corresponding author)
Year2019
Volume44
Issue6
Pages946-959
Publication date2019-06-03
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueStudies in Higher Education (JOURNAL)
Journal identifiersISSN: 0307-5079 • E-ISSN: 1470-174X
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/03075079.2017.1405251
OpenAlexW2771111341
LanguageEN
Citations received6
References cited48

The institutionalisation of the United Nations Principles for Responsible Management Education (PRME) in business schools involves a normatively challenging change project. Drawing on the institutional work and emotional labour literatures, this paper reports on the findings of a qualitative study into the emotional labour that underpins the practices of PRME advocates in 24 UK business schools. While acknowledging institutional gains, findings highlight the emotional consequences including exhaustion and isolation experienced when seeking to disrupt dominant sector and organisational logics. The study demonstrates the potential value for both academic change agents and supportive management of insights derived from the recent ‘emotionalising’ of institutional work research

Economic growth · Economics · Emotional labor · Higher education · Institutional change · Institutionalisation · Political science · Public relations · Qualitative research · Social science · Sociology · Emotional Labor in Professions · Labor Movements and Unions · Management and Organizational Studies · Psychology · Public Administration · Social Psychology

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Unique citing works6
Citations per year1
Citation span2020 - 2025 (6)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 6

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