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ChatGPT adoption and anxiety

A cross-country analysis utilising the unified theory of acceptance and use of technology (UTAUT)

Bibliographic Data

ID4098365
AuthorsTribikram Budhathoki (0000-0003-0511-6793, University of Huddersfield, corresponding author), Araz Zirar (0000-0001-6974-2991, University of Huddersfield), Eric Tchouamou Njoya (0000-0002-1799-9469, University of Huddersfield), Achyut Timsina (Softwarica College of IT & E-Commerce)
Year2024
Volume49
Issue5
Pages831-846
Publication date2024-05-03
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueStudies in Higher Education (JOURNAL)
Journal identifiersISSN: 0307-5079 • E-ISSN: 1470-174X
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/03075079.2024.2333937
OpenAlexW4393233371
LanguageEN
Citations received53
References cited44

The public release of ChatGPT in November 2022 brought excitement and concerns regarding students' use of language models in higher education.However, little research has empirically investigated students' intention to adopt ChatGPT.This study developed a theoretical model based on the Unified Theory of Acceptance and Use of Technology (UTAUT) with an additional construct-anxiety, to investigate university students' adoption intention of ChatGPT in two higher education contexts-the UK and Nepal.239 and 226 questionnaires were deemed sufficient for data analysis for Nepal and the UK, respectively.We utilised the structural equation modelling technique to test the hypotheses.Our results reveal that performance expectancy, effort expectancy and social influence significantly impacted the adoption intention of ChatGPT for both countries.However, anxiety's impact varied between Nepal and the UK.Integrating UTAUT with a cross-country comparative approach provides insights into how ChatGPT's reception diverges between different higher education contexts.Our results also have implications for technology companies aiming to expand language models' availability worldwide

Anxiety · Business · Economic growth · Economics · Expectancy theory · Higher education · Social influence · Statistics · Structural equation modeling · Unified theory of acceptance and use of technology · Applied Psychology · Computer Science · FinTech, Crowdfunding, Digital Finance · Mathematics · Psychology · Social Psychology · Technology Adoption and User Behaviour · Marketing

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Unique citing works53
Citations per year26,5
Citation span2024 - 2026 (3)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 50

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