Working conditions of community health workers in a digital health context

Old and New Challenges

Dados Bibliográficos

ID4189656
AutoresRomário Correia Dos Santos (0000-0002-4973-123X, Universidade Federal da Bahia), Lenira Ferreira Ribeiro (0000-0003-0494-3770, UFBA, Brasil), Cláudia Fell Amado (0000-0003-3852-0792, UFBA, Brasil), Lívia Milena Barbosa De Deus E Mello (0000-0001-5737-751X, Ministério da Saúde, Brasil), Liliana Santos (0000-0002-8958-4094, UFBA, Brasil)
Ano2024
Volume28
Data de publicação2024-01-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoInterface - Comunicação Saúde Educação (JOURNAL)
Identificadores do periódicoISSN: 1414-3283 • E-ISSN: 1807-5762
EditoraFapUNIFESP (SciELO) (PUBLISHER)
DOI10.1590/interface.240074
OpenAlexW4399481469
IdiomaEN
Referências citadas27

The use of digital health tools has grown in intensity in Primary Health Care (PHC) and in the practices of Community Health Workers (CHWs). This article aims to analyze the challenges imposed by the working conditions of CHWs in the context of digital health. It is a qualitative study, with triangulation of methods involving union leaders, managers and health professionals. The results indicate the re-emergence of old challenges surrounding the work of CHWs, such as greater bureaucratization, control, social and technical division of work. However, new challenges emerge around maintenance, quality of tools and professional training. In conclusion, there is a need for logistical, financial and political safeguards for the implementation of digital health in the work of CHWs

Business · Community health · Community health workers · Context (archaeology · Digital health · Environmental health · Health care · Health services · Political science · Public health · Public relations · Sociology · History · Medicine · Nursing · Telemedicine and Telehealth Implementation