After the social crisis
The transformation of employment relations at France Télécom
Bibliographic Data
| ID | 4237345 |
|---|---|
| Authors | Virginia Doellgast (0000-0001-8503-694X, ILR School, Cornell University, Ithaca, NY, USA, corresponding author), Maxime Bellego (Aix-Marseille University, Marseille, France), Elisa Pannini (0000-0001-8258-5986, London School of Economics and Political Science) |
| Year | 2021 |
| Volume | 19 |
| Issue | 3 |
| Pages | 1127-1147 |
| Publication date | 2021-09-24 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Socio-Economic Review (JOURNAL) |
| Journal identifiers | ISSN: 1475-1461 • E-ISSN: 1475-147X |
| Publisher | Oxford University Press (PUBLISHER • GB) |
| DOI | 10.1093/ser/mwaa006 |
| OpenAlex | W3003478450 |
| Language | EN |
| Citations received | 7 |
| References cited | 43 |
This article contributes to debates on the conditions for strengthening collective worker voice in financialized organizations. It examines change in employment relations at France Télécom/Orange (FT) following a social crisis associated with employee suicides in 2007-2009. FT's labor unions developed creative approaches to study and publicize the negative effects of employment restructuring on workers' psychosocial health. The common framing they developed became a source of 'communicative power', used to influence how the suicides were interpreted both within the firm and in the media. This power was deployed to encourage substantive social dialogue that institutionalized worker participation in management decision-making. Findings demonstrate the potentially transformative role of discursive strategies that assert the legitimacy of worker well-being as both a measure of and input to organizational performance
Framing (construction) · Legitimacy · Political science · Power (physics) · Psychosocial · Public relations · Restructuring · Sociology · Transformative learning · Employment and Welfare Studies · Labor Movements and Unions · Psychology · Social Sciences and Governance
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Suicide voices
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Case Selection Techniques in Case Study Research
Measuring Issue Salience
Discursive Institutionalism
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A Capitalism That Kills
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Unlikely activists
La réforme de l'entreprise
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Financialization and value
The Transformation of French Industrial Relations
French capitalism transformed, yet still a third variety of capitalism
| Unique citing works | 7 |
|---|---|
| Citations per year | 2,33 |
| Citation span | 2023 - 2026 (4) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 5 |