Infrastructuring platform delivery work
Exclusions, coercions and resistance in delivery platforms' migrant work in Bogotá, Colombia
Bibliographic Data
| ID | 4448093 |
|---|---|
| Authors | Derly Yohanna Sánchez (0000-0003-0126-4879, Universidad del Rosario, corresponding author), Oscar Maldonado (Universidad del Rosario), Oscar Javier Maldonado, Sandra Milena Agudelo-Londoño (0000-0002-8980-6590, Pontificia Universidad Javeriana), Sandra Agudelo-Londoño, Mabel Rocío Hernández Díaz (0000-0003-1239-7802, Pontificia Universidad Javeriana), Mabel Hernández (0000-0001-5637-7913), Luis Jorge Hernández (0000-0001-9812-1107, Universidad de los Andes), Zuly Bibiana Suárez-Morales (0000-0001-8699-9617), Zuly Bibiana Suávez (Pontificia Universidad Javeriana), Laura Mantilla (Universidad del Rosario), Pladds Team |
| Year | 2024 |
| Volume | 7 |
| Issue | 1 |
| Publication date | 2024-12-31 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Tapuya Latin American Science Technology and Society (JOURNAL) |
| Journal identifiers | ISSN: 2572-9861 • E-ISSN: 2572-9861 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/25729861.2024.2343161 |
| OpenAlex | W4405030593 |
| Language | EN |
| Citations received | 1 |
| References cited | 30 |
This paper analyses the experiences of Venezuelan migrant workers in Colombia as Rappi couriers. Rappi is a “work-on-demand via app,” founded in 2015 in Colombia, that links clients with nearby restaurants and stores through a couriers’ network. Drawing on STS (Science and Technology Studies) scholarship on labor and infrastructures, we explore the ways in which migrant workers interact with Rappi algorithmic, material and legal infrastructures, the coercion and violence they experience, and the tactics and solidarities that they create to make a living. We understood migration as a domination relation within gig workers, an approach that allows us to identify specific exclusions that migrant couriers suffer in an already precarious local labor market. Methodologically, we have developed an Ethnography for the Internet conducted during the COVID-19 pandemic through three different sources and interaction layers: WhatsApp and Facebook non-participant observation and exploratory interviews with Rappi migrant workers. In what follows, we offer a theoretical analysis of the intersections between migration and the gig economy infrastructures based on the Colombian case. Navigating the experiences of migrant gig workers with Rappi, we discuss the dynamics of inclusion-exclusion they live in their interaction with the platform and the infrastructures that support and constitute their work
Biology · Operating system · World Wide Web · Computer Science · Digital Economy and Work Transformation · Engineering · Sex work and related issues · Sharing Economy and Platforms
Life Support
Hustle and Gig
Will Trade Unions Survive in the Platform Economy? Emerging Patterns of Platform Workerss Collective Voice and Representation in Europe
The Long Now of Technology Infrastructure
Ethnography for the Internet
Nuevas movilidades en América Latina
The Palgrave Handbook of International Labour Migration
Being there… and there… and there
Technolegal Expulsions
Infrastructure studies meet platform studies in the age of Google and Facebook
Three lies of digital ethnography
Revealing Talent
The Spectacular and the Mundane
Hidden transcripts of the gig economy
Drawing New Boundaries of Participation
How Does Software Make Space? Exploring Some Geographical Dimensions of Pervasive Computing and Software Studies
Intensive Movement in Wireless Digital Signal Processing
Let's stick together
Infrastructuring the social
The Ethnography of Infrastructure
Riders on the Storm
When infrastructures attack
Upending Infrastructure
| Unique citing works | 1 |
|---|---|
| Citations per year | 1 |
| Citation span | 2026 - 2026 (1) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 1 |