Referral and counter-referral for the integrality of care in the Health Care Network

Bibliographic Data

ID4479585
AuthorsCleise Cristine Ribeiro Borges Oliveira (0000-0002-0946-5627, Universidade Federal da Bahia), Elaine Andrade Leal Silva (0000-0003-2551-1264, Universidade Federal do Recôncavo Baiano, Brazil), Mariluce Karla Bomfim De Souza (0000-0002-7895-4432, Universidade Federal da Bahia)
Year2021
Volume31
Issue1
Publication date2021-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePhysis Revista de Saúde Coletiva (JOURNAL)
Journal identifiersISSN: 0103-7331 • E-ISSN: 1809-4481
PublisherFapUNIFESP (SciELO) (PUBLISHER)
DOI10.1590/s0103-73312021310105
OpenAlexW3155960861
SCIELO_PIDS0103-73312021000100601
LanguageEN
Citations received5
References cited7

The objective was to analyze the functioning of the referral and counter-referral system for integral care in the Healthcare Network. Qualitative study performed through interviews with 66 participants - managers, workers and users of a town of the state of Bahia, Brazil, and upon approval by the Ethics Committee, opinion number no 334.737. The material was analyzed using the Content Analysis proposed by Bardin, finished in 2014. Various conceptions of referral and counter-referral were identified, as follows: referral of users, user's broader view; non-fragmented care; and integral care. For the users, the difficulties and facilities in the flows are concentrated in the Regulation and Scheduling Center and Family Health Units. It is concluded that, to enable the establishment of the network in an integral way, it is necessary to identify important strategies provided by the Unified Health System (SUS) and strengthen these strategies, as well as to identify any drawbacks to remedy them

Content analysis · Family medicine · Health care · Political science · Qualitative research · Referral · Sociology · Health, Nursing, Elderly Care · Male Reproductive Health Studies · Medicine · Nursing · Public Health in Brazil

Tools

Open DOIOpen Access