Cui bono? The relevance and impact of quality assurance

Bibliographic Data

ID4545672
AuthorsVin Massaro (The University of Melbourne, corresponding author)
Year2010
Volume32
Issue1
Pages17-26
Publication date2010-01-08
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Higher Education Policy and Management (JOURNAL)
Journal identifiersISSN: 1360-080X • E-ISSN: 1469-9508
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/13600800903440527
OpenAlexW2089519013
LanguageEN
Citations received5
References cited6

External quality assurance of universities exists to assure society that higher education standards are adequate and, in an increasingly global market, that they are comparable internationally. Although society has accepted an implicit compact in giving autonomy to universities in return for their dispassionate service to it, there has been an increasing demand for accountability. The introduction of quality assurance systems is a measure of accountability, but it can succeed only if it is acknowledged to measure what is important to society in a manner that it can understand. This paper argues that evaluation and quality assurance must measure standards and outcomes against international thresholds and report in a way that is comprehensible to a lay audience

Accountability · Autonomy · Business · Higher education · Measure (data warehouse · Political science · Public relations · Quality (philosophy · Quality assurance · Relevance (law · Service (business · Computer Science · Evaluation of Teaching Practices · Higher Education Governance and Development · Higher Education Learning Practices · Law · Accounting · Marketing

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