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Using Positive Organizational Scholarship in Healthcare and Video Reflexive Ethnography to Examine Positive Deviance to New Public Management in Healthcare

Bibliographic Data

ID4680714
AuthorsAnn Dadich (0000-0001-5767-1794, Western Sydney University, Penrith, New South Wales, Australia), Remedios Roqueta Buj (corresponding author), Aileen Collier (0000-0002-4930-3470, University of Auckland, Auckland, New Zealand), Michael Hodgins (0000-0002-6013-5789, Western Sydney University, Penrith, New South Wales, Australia), Gregory Crawford (The University of Adelaide, Adelaide, South Australia, Australia)
Year2018
Volume28
Issue8
Pages1203-1216
Publication date2018-07-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueQualitative Health Research (JOURNAL)
Journal identifiersISSN: 1049-7323 • E-ISSN: 1552-7557
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/1049732318759492
OpenAlexW29478405
LanguageEN
Citations received9
References cited40

Following increased interest in and use of new public management (NPM), greater regulation has been introduced into many Western health systems. Yet, the effects have revealed the negative aspects of NPM. Positive organizational scholars have argued that adversity can give rise to positive deviance. Yet as a form of noncompliance, positive deviance can be difficult to examine. This methodological article demonstrates how the combined methodologies of positive organizational scholarship in healthcare (POSH) and video reflexive ethnography (VRE) can help examine positive deviance. This study illustrates the methodological utility of POSH VRE to respectfully study the impact of NPM-inspired expectations on public health clinicians, positively reframe how clinicians constructively respond to and manage obstruction, and reveal the unintended effects of NPM-inspired expectations. As a participatory methodology, POSH VRE can promote trust between researchers and clinicians, thereby unveiling instances of positive deviance to NPM in healthcare

Humanities · Political science · Administrative Law and Governance · Finance, Taxation, and Governance · Human Rights and Immigration · Philosophy

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Unique citing works9
Citations per year1.29
Citation span2019 - 2025 (7)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 9

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