Accelerated demand for interpersonal skills in the Australian post-pandemic labour market

Datos Bibliográficos

ID4697473
AutoresD Evans (0000-0003-1674-8489, Commonwealth Scientific and Industrial Research Organisation, autor de correspondencia), Claire Mason (0000-0002-4412-5142, Commonwealth Scientific and Industrial Research Organisation), Haohui Chen (0000-0001-8976-3634, CSIRO Manufacturing), Andrew Reeson (0000-0002-1603-2731, Commonwealth Scientific and Industrial Research Organisation)
Año2024
Volumen8
Número1
Páginas32-42
Fecha de publicación2024-01-08
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaNature Human Behaviour (JOURNAL)
Identificadores de la revistaISSN: 2397-3374 • E-ISSN: 2397-3374
EditorialSpringer Science and Business Media LLC (PUBLISHER)
DOI10.1038/s41562-023-01788-2
PMID38191845
OpenAlexW4390670802
IdiomaEN
Citas recibidas2
Referencias citadas34

The COVID-19 pandemic has led to a widespread shift to remote work, reducing the level of face-to-face interaction between workers and changing their modes and patterns of communication. This study tests whether this transformation in production processes has been associated with disruptions in the longstanding labour market trend of increasing demand for interpersonal skills. To address this question, we integrate a skills taxonomy with the text of over 12 million Australian job postings to measure skills demand trends at the aggregate and occupational levels. We find that since the start of the pandemic, there has been an acceleration in the aggregate demand for interpersonal skills. We also find a strong positive association between an occupation's propensity for remote work and the acceleration in interpersonal skills demand for the occupation. Our findings suggest that interpersonal skills continue to grow in importance for employment in the post-pandemic, remote work friendly labour market

Aggregate demand · Business · Developmental psychology · Economics · Interpersonal communication · Interpersonal relationship · Microeconomics · Pandemic · Political science · Public relations · Social skills · Supply and demand · COVID-19 Pandemic Impacts · Employment and Welfare Studies · Engineering · Labor market dynamics and wage inequality · Medicine · Psychology · Social Psychology