Stepping Back and Listening
Staff Experiences of Using a Coaching Approach in an Acute Rehabilitation Ward for Older Adults
Bibliographic Data
| ID | 4726129 |
|---|---|
| Authors | Debra Gray (0000-0002-3907-1653, University of Winchester, Winchester, United Kingdom, corresponding author), Kirsty Ro, Kirsty J Forber (0000-0001-7182-9586, University of Winchester, Winchester, United Kingdom), Kirsty Ross (0000-0003-3744-8143, University of Winchester), Merce Prat-Sala (University of Winchester, Winchester, United Kingdom), Mercè Prat‐sala (University of Winchester), Sharon Kibble (Hampshire Hospitals Foundation Trust, Winchester, United Kingdom), Beverley Harden (Hampshire Hospitals Foundation Trust, Winchester, United Kingdom) |
| Year | 2016 |
| Volume | 26 |
| Issue | 10 |
| Pages | 1434-1443 |
| Publication date | 2016-08-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Qualitative Health Research (JOURNAL) |
| Journal identifiers | ISSN: 1049-7323 • E-ISSN: 1552-7557 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/1049732315604589 |
| PMID | 26481943 |
| OpenAlex | W2181185188 |
| Language | EN |
| Citations received | 1 |
| References cited | 35 |
Previous research has highlighted that acute care provision can lead to a loss of confidence, control, and independent functioning in older adult patients. In addition, it is recognized that interactions between patients and health care staff are central to the prevention of functional decline in patients. In this study, we aimed to affect the staff-patient relationship by implementing a coaching intervention in an older adult acute care setting. Here, we report on staff experiences of this coaching approach. Data were collected from 16 members of staff via semi-structured interviews, which were analyzed using thematic analysis. Four themes were identified: Putting a Label on It, Stepping Back and Listening, Identifying the Opportunities, and Working as Team. Our findings show that a coaching approach can be successful in getting staff to reconsider their interactions with patients and to focus on strategies that foster the independence and autonomy of older adult patients
Active listening · Communication · Grief, Bereavement, and Mental Health · Healthcare Decision-Making and Restraints · Patient Dignity and Privacy · Psychology
| Unique citing works | 1 |
|---|---|
| Citations per year | 0,13 |
| Citation span | 2018 - 2018 (1) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 1 |