Doing emotion work in museums

Reconceptualising the Role of Community Engagement Practitioners

Datos Bibliográficos

ID4776574
AutoresEalasaid Munro (University of Glasgow, autor de correspondencia)
Año2015
Volumen12
Número1
Páginas44-60
Fecha de publicación2015-04-20
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaMuseum and Society (JOURNAL)
Identificadores de la revistaISSN: 1479-8360 • E-ISSN: 1479-8360
EditorialUniversity of Leicester (PUBLISHER • GB)
DOI10.29311/mas.v12i1.246
OpenAlexW2108700667
IdiomaEN
Citas recibidas20
Referencias citadas41

In this paper I investigate the practice of community engagement, and suggest that ideas around emotion work and emotional labour might offer new ways of thinking about the role of museum staff in community engagement settings. Through material gathered as part of an ethnographic research project conducted with Glasgow Museums - the city of Glasgow's municipal museums service - I show that community engagement practitioners routinely utilize emotional performances as part of their work. I argue that, often, the emotion work that is done in these settings is under-valued, and suggest that both scholars of museums and museum professionals need to pay more attention to the interpersonal relationships that might be forged within community engagement settings

Community engagement · Emotion work · Political science · Public relations · Sociology · Work (physics) · Cultural Industries and Urban Development · Emotional Labor in Professions · Engineering · Participatory Visual Research Methods · Psychology · Social Psychology