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Information technologies in healthcare

Enhancing or dehumanising doctor-patient interaction

Bibliographic Data

ID4835220
AuthorsCarlo Botrugno (0000-0002-6082-6205, University of Florence, corresponding author)
Year2021
Volume25
Issue4
Pages475-493
Publication date2021-07-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHealth An Interdisciplinary Journal for the Social Study of Health Illness and Medicine (JOURNAL)
Journal identifiersISSN: 1363-4593 • E-ISSN: 1461-7196
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/1363459319891213
PMID31849239
OpenAlexW2994894418
LanguageEN
Citations received11
References cited51

Since the very emergence of the information technologies in healthcare, a major concern has been raised about the potential of remote services to undermine the intimacy, immediacy and humanity intrinsic to conventional, face-to-face medical practice. By contrast, notable literature reports the benefits of information technology-mediated services and their potential to improve efficiency and economic convenience of healthcare systems. This article aims to shed light on this ambivalence by retracing the evolution of doctor-patient interaction in relation to the main technological advancements in healthcare, and in particular, to services mediated by information technologies. Consequently, the reduction of cues and clues associated with the use of these services is framed into the reductionism of the biomedical paradigm, which provides a key to interpret the nature, scope and features of this process of technological innovation, along with its potential and limits

Ambivalence · Epistemology · Health care · Humanity · Immediacy · Information technology · Internet privacy · Knowledge management · Political science · Reductionism · Computer Science · Electronic Health Records Systems · Healthcare Systems and Technology · Psychology · Social Psychology · Telemedicine and Telehealth Implementation

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  • From applied ethics to innovation practice

    Open Access•Jan Mehlich, Christiane Woopen•Journal of Responsible Innovation•2025

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Unique citing works11
Citations per year1,83
Citation span2020 - 2026 (7)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 9

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