Interruptions and Intertasking in Distributed Knowledge Work
Bibliographic Data
| ID | 5311324 |
|---|---|
| Authors | Patricia G Lange (0000-0003-3110-8949, University of Southern California, corresponding author) |
| Year | 2008 |
| Volume | 30 |
| Issue | 1 |
| Pages | 128-147 |
| Publication date | 2008-09-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | NAPA Bulletin (JOURNAL) |
| Journal identifiers | ISSN: 1556-4789 • E-ISSN: 1556-4797 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/j.1556-4797.2008.00024.x |
| OpenAlex | W2050757051 |
| Language | EN |
| Citations received | 4 |
| References cited | 14 |
I analyze ethnographic practices in a distributed, on-line research project. Through self-reflexive investigation of interactions with family and interviewees, I discuss challenges that I faced when doing distributed work from home and I problematize assumed benefits of "multitasking" and "flexible" home-based work. By examining remote work (such as interviewing people on-line), I show that "multitasking" inaccurately describes certain work processes which are not actually executed simultaneously. I propose the term intertasking to describe activities that are interleaved in short intervals to satisfy multiple and often-conflicting work demands. I explore whether multitasking and intertasking are gendered or smuggle in moralistic judgments and conclude that multitasking and intertasking may be effaced or judged differently by people with different work styles. I reveal these dynamics so that members of distributed projects and teams can design processes, tasks, and tools that accommodate different dispositions with regard to doing several things in a short amount of time
Cognitive psychology · Computer-supported cooperative work · Ethnography · Human multitasking · Interview · Knowledge management · Reflexivity · Sociology · Work (physics · Computer Science · Engineering · Knowledge Management and Sharing · Personal Information Management and User Behavior · Psychology · Social Psychology · Usability and User Interface Design
Gender and conversational interaction
Flexible Bodies
Virtual Ethnography
Gender and feminine identities – women as managers in a UK academic institution
Women's well-being, poverty, and work intensity
Gender, Organizational Cultures and the Practices of Manager‐Academics in UK Universities
The Multiple Discourses of Anthropology
Culture and Truth. The Remaking of Social Analysis
Being interrupted
Reflexivity Redux
| Citations per year | 0.22 |
|---|---|
| Citation span | 2008 - 2025 (18) |
| Highly cited | No |