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Engaging Values Despite Neutrality

Challenges and Approaches to Values Reflection during the Design of Internet Infrastructure

Bibliographic Data

ID5337667
AuthorsKatie Shilton (0000-0003-1816-6140, College of Information Studies, University of Maryland, College Park, College Park, MD, USA, corresponding author)
Year2018
Volume43
Issue2
Pages247-269
Publication date2018-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueScience Technology & Human Values (JOURNAL)
Journal identifiersISSN: 0162-2439 • E-ISSN: 1552-8251
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/0162243917714869
OpenAlexW2624693769
LanguageEN
Citations received18
References cited41

Internet protocol development is a social process, and resulting protocols are shaped by their developers' politics and values. This article argues that the work of protocol development (and more broadly, infrastructure design) poses barriers to developers' reflection upon values and politics in protocol design. A participant observation of a team developing internet protocols revealed that difficulties defining the stakeholders in an infrastructure and tensions between local and global viewpoints both complicated values reflection. Further, Internet architects tended to equate a core value of interoperability with values neutrality. The article describes how particular work practices within infrastructure development overcame these challenges by engaging developers in praxis: situated, lived experience of the social nature of technology

Engineering ethics · Interoperability · Knowledge management · Neutrality · Political science · Politics · Praxis · Public relations · Situated · Sociology · The Internet · Viewpoints · World Wide Web · Computer Science · Engineering · ICT in Developing Communities · Information Systems Theories and Implementation · Innovative Human-Technology Interaction · Law

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Unique citing works18
Citations per year2,25
Citation span2018 - 2025 (8)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 18

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