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Telephone Social Support or Nursing Presence? Analysis of a Nursing Intervention

Bibliographic Data

ID5454777
AuthorsDeborah Finfgeld-Connett (University of Missouri), Deborah Finfgeld‐Connett (0000-0002-2245-7226, University of Missouri, corresponding author)
Year2005
Volume15
Issue1
Pages19-29
Publication date2005-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueQualitative Health Research (JOURNAL)
Journal identifiersISSN: 1049-7323 • E-ISSN: 1552-7557
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/1049732304269852
PMID15574713
OpenAlexW2119214051
LanguageEN
Citations received2
References cited11

The purpose of this qualitative analysis is to elucidate more fully telephone social support as it was delivered within the context of a randomized controlled investigation. To this end, the author used constant comparative methods to analyze telephone logs. The findings are congruent with the operational definition of social support that was selected for the randomized controlled study; however, they are also suggestive of nursing presence. Components of nursing presence that emerged from the data include (a) maintenance of psychological presence, (b) interpersonal reciprocity characterized by a mutual desire to work together, (c) therapeutic communication and full attention to the here and now, and (d) expert nursing practice within the nurse-patient dyad. Outcomes include problem solving, adaptive behavior change, and diminished distress. Researchers are encouraged to continue to use qualitative methods to define and differentiate the concepts of social support and nursing presence more clearly. This is particularly important as the demand for empirically based nursing interventions grows

Dyad · Interpersonal communication · Nursing Interventions Classification · Psychological intervention · Qualitative research · Randomized controlled trial · Social support · Sociology · Applied Psychology · Family and Patient Care in Intensive Care Units · Geriatric Care and Nursing Homes · Medicine · Nursing · Nursing education and management · Psychology · Social Psychology

  • Social Support Promoting Health in Older Women

    Nelma Shearer, Nelma B Crawford Shearer et al.•Journal of Women & Aging•2006

  • Planned telephone support for disadvantaged parents in North Wales

    Open Access•Iolo Madoc‐Jones, Emily Warren et al.•Child & Family Social Work•2007

  • Social support

    Open Access•Catherine Penny Hinson Langford, Juanita Bowsher et al.•Journal of Advanced Nursing•1997

  • Social support in pregnancy

    Nancy L Collins, Christine Dunkel-Schetter et al.•Journal of Personality and Social…•1993

  • Social Support

    Open Access•Judith E Hupcey•Qualitative Health Research•1998

Unique citing works2
Citations per year0,1
Citation span2006 - 2007 (2)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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