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Integrated Impression Management in Athletics

A Qualitative Study of How NCAA Division I Athletics Directors Understand Public Relations

Bibliographic Data

ID5828474
AuthorsAngela N Pratt (Lesley University, corresponding author)
Year2013
Volume6
Issue1
Pages42-65
Publication date2013-03-01
Open AccessNo
TypeARTICLE
VenueInternational Journal of Sport Communication (JOURNAL)
Journal identifiersISSN: 1936-3907 • E-ISSN: 1936-3915
PublisherHuman Kinetics (PUBLISHER)
DOI10.1123/ijsc.6.1.42
OpenAlexW2239096211
LanguageEN
Citations received1
References cited8

Intercollegiate athletics directors (ADs) in the United States are high-profile representatives of their departments and universities. Their publics include media, sponsors, donors, fans, faculty, students, and government officials. However, few studies have explored ADs from a public relations perspective, especially regarding their understandings of public relations. Therefore, the purpose of this study was to learn how ADs understand public relations in the context of their athletics departments. A phenomenological approach was used to pursue this purpose. In-depth interviews were conducted with 12 National Collegiate Athletic Association (NCAA) Division I ADs. Their transcripts were analyzed using comparative-analysis procedures. The findings show that the participants understand public relations as integrated impression management: a combination of image, message, and action/interaction. Integrated impression management ties into ideas from Goffman (1959), as well as systems theories of public relations. However, the results also imply that ADs do not necessarily separate public relations from other disciplines such as marketing

Impression management · Communication in Education and Healthcare · Public Relations and Crisis Communication · Sports, Gender, and Society

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Highly citedNo

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