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Place as Dialogue

Understanding and Supporting the Museum Experience

Bibliographic Data

ID5884764
AuthorsJames Mccarthy (0000-0003-2878-1921, University College Cork, corresponding author), John Mccarthy (0000-0002-8903-6573), J McCarthy (0000-0002-7449-9508), Luigina Ciolfi (0000-0003-4637-8239, University of Limerick)
Year2008
Volume14
Issue3
Pages247-267
Publication date2008-05-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueInternational Journal of Heritage Studies (JOURNAL)
Journal identifiersISSN: 1352-7258 • E-ISSN: 1470-3610
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/13527250801953736
OpenAlexW2000992716
LanguageEN
Citations received13
References cited21

This paper presents a dialogical approach to place, people and technology in museums. The approach has been developed in response to concern for locative experience in Interaction Design, an approach to the design and experience of interactive technologies that emphasises the particular place in which the technologies are deployed and the locative aspects of experience. Our approach emphasises the pivotal role played by a wide variety of relationships in experience and suggests a set of dimensions of experience that have been useful in our interpretations of museum experience: relational, open, sense making, narrative, and spatio‐temporal. In the process of describing the approach, the paper explains and exemplifies the potential for Interaction Design to bring people, for example staff and visitors, into the centre of technological mediation of heritage experience. It does this with specific reference to the mediation of museum experience and uses the design and evaluation of a particular museum exhibition to support its claims

Aesthetics · Art · Dialogical self · Exhibition · Linguistics · Locative case · Mediation · Narrative · Social science · Sociology · Visual arts · Augmented Reality Applications · Computer Science · Innovative Human-Technology Interaction · Museums and Cultural Heritage · Psychology · Social Psychology

  • The Potency of Design in Holocaust Exhibitions. A Case Study of The Imperial War Museum’s Holocaust Exhibition (2000)

    Open Access•Diana I Popescu•Museum and Society•2020

  • The impact of media on cultural heritage

    Paul A Cunningham•Journal of Heritage Tourism•2010

  • A sliver of the true fort’

    Karen Wall•Journal of Heritage Tourism•2011

  • Constructing a sense of place through emotional connections to perceived space in the historic Anarkali Bazaar, Lahore, Pakistan

    Open Access•Zunaira Batool, Azızı Bahauddin•Journal of Housing and the Built…•2025

  • Assessing the asymmetric impact of interpretation environment service quality on museum visitor experience and post-visit behavioral intentions

    Nien‐Te Kuo, Nien-Te Kuo et al.•Asia Pacific Journal of Tourism…•2018

  • Supporting Place-Specific Interaction through a Physical/Digital Assembly

    Open Access•Luigina Ciolfi, Marc Mcloughlin•Human-Computer Interaction•2017

  • Research on the edutainment experience and learning of generation Z in multisensory museums

    Open Access•Yun Zheng, Jierong Hu•Acta Psychologica•2026

  • Envisaging a contemporary visitor experience at museum exhibitions of colonial history, the Kura Hulanda Museum and the Rijksmuseum

    Open Access•Sarike van Slooten•Journal of Heritage Tourism•2026

  • Museum tourism in Canary Islands

    Sergio Moreno Gil, J R Brent Ritchie et al.•Museum Management and Curatorship•2019

  • Online reputation and user engagement as strategic resources of museums

    Ruth Fernández-Hernández, Trinidad Vacas-Guerrero et al.•Museum Management and Curatorship•2021

  • From analogue to digital and back again

    Bas Van Heur•International Journal of Heritage…•2010

  • Exhibit supports for sandstone artifacts designed through topology optimization and additive manufacturing techniques

    Open Access•Loris Barbieri, Fabrizio Fuoco et al.•Journal of Cultural Heritage•2022

  • A satisfactory visitor experience

    Open Access•Macarena Cuenca-Amigo, Ernesto Perini Santos et al.•Midas•2023

  • Computers as theatre

    Brenda Laurel•Computers as theatre•1991

  • Toward a Philosophy of the Act

    M M Bakhtin, Vadim Liapunov et al.•Toward a Philosophy of the Act•1993

  • Re-place-ing space

    Open Access•Steve Harrison, Paul Dourish•Proceedings of the 1996 ACM…•1996

  • Non-places

    Marc Augé•Non-places•1995

  • Technology as Experience

    John Mccarthy, Peter Wright•Technology As Experience•2004

  • Technology as experience

    Open Access•James Mccarthy, P Wright•interactions•2004

  • Art as Experience (1934)

    John Dewey•Art and Its Significance•2026

  • Exhibiting Interaction

    Open Access•Dirk Vom Lehn, C Heath et al.•Symbolic Interaction•2001

Unique citing works13
Citations per year0,81
Citation span2010 - 2026 (17)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 12

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