Importance of destination image and customer satisfaction for new emerging destinations. An empirical research case from tourism development perspective
Bibliographic Data
| ID | 5908412 |
|---|---|
| Authors | Mustafa Daskin (0000-0002-2453-490X, Amasya Üniversitesi), Kenan Pala (0000-0003-4903-1433) |
| Year | 2022 |
| Volume | 20 |
| Issue | 5 |
| Pages | 1203-1217 |
| Publication date | 2022-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | PASOS Revista de Turismo y Patrimonio Cultural (JOURNAL) |
| Journal identifiers | ISSN: 1695-7121 • E-ISSN: 1695-7121 |
| Publisher | University of La Laguna (PUBLISHER • ES) |
| DOI | 10.25145/j.pasos.2022.20.081 |
| OpenAlex | W4312269285 |
| Language | EN |
| References cited | 12 |
The current study purposed to focus on the importance of destination Image and customer satisfaction by conducting an empirical case study from Amasya Province, Turkey. Data for the present research work was obtained from a sample of domestic tourists in Amasya. Respondents self-administered the questionnaires. A total number of 100 usable questionnaires were obtained in the research location. For the statistical analyses, the current study has used SPSS Version 23 in conjunction with Partial Least Squares (PLS). Based on the analysis, the majority of tourists seemed satisfied and had positive destination image. However this study showed that there are some points that should be developed such as tourism infrastructure, night life and entertainment environment, public transport transportation system, services for tourists and etc. Examining the factors constitutes destination image on a continuous basis is a critical issue for the new emerging destinations, so, in this regard the current work procures important implications in general. At the same time it contributes to the new theoretical knowledge
Advertising · Business · Customer satisfaction · Destination Image · Destinations · Empirical research · Entertainment · Geography · Political science · Statistics · Tourism · Computer Science · Cruise Tourism Development and Management · Diverse Aspects of Tourism Research · Mathematics · Sport and Mega-Event Impacts · Marketing
Tourism and Development in Developing Economies
Partial Least Squares Structural Equation Modeling
Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend
Role of halal-friendly destination performances, value, satisfaction, and trust in generating destination image and loyalty
Effects of the event and its destination image on sport tourists’ attachment and loyalty to a destination
Corporate image and destination image
Examining the structural relationships of destination image, tourist satisfaction and destination loyalty
Destination images, holistic images and personal normative beliefs
How destination image and evaluative factors affect behavioral intentions
A model of destination image formation
Destination in a country image context
Factors influencing destination image
| Citation velocity | historical |
|---|---|
| Highly cited | No |